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Curefoods

System Support Engineer

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  • Posted 3 months ago

Job Description

Company Description

Curefoods (EatFit) is a company that incubates food brands and operates state-of-the-art cloud kitchens & Dine-ins with a focus on making honest food that customers love. We aim to democratize access to good food in a sustainable manner by providing food that suits our customers palettes and nutritional needs. Our current portfolio of brands includes EatFit, CakeZone, Sharief Bhai, Nomad Pizza, Frozen Bottle, Olio, Rolls on Wheels, Home Plate, Juno's Pizza, Chaatstreet, Krispy Kreme and Ovenfresh.

Role Description

System Maintenance and Monitoring:

  • Install, configure, and maintain operating systems (Windows Server, Linux,Mac) and applications.
  • Monitor system performance and resource utilization.
  • Perform regular system backups and disaster recovery procedures.
  • Apply security patches and updates.

Server Administration:

  • Manage and maintain physical and virtual servers.
  • Configure and manage server roles and features.
  • Troubleshoot server hardware and software issues.
  • Manage cloud based servers.

User Account Management:

  • Create and manage user accounts and permissions.
  • Provide technical support to end-users.
  • Manage access control and security policies.

Network Administration (Basic):

  • Troubleshoot network connectivity issues.
  • Manage network devices (switches, routers) as needed.
  • Manage DHCP and DNS.

Security Administration:

  • Implement and maintain security measures to protect systems and data.
  • Monitor for security threats and vulnerabilities.
  • Manage antivirus and anti-malware software.

Documentation:

  • Maintain accurate and up-to-date system documentation.
  • Document troubleshooting procedures and resolutions.
  • Document all changes to the environment.

Troubleshooting and Support:

  • Respond to and resolve technical support requests.
  • Diagnose and resolve hardware and software problems.
  • Provide timely and effective technical assistance.

Automation:

  • Use scripting to automate repetitive tasks.

Pre Requisites

  • Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).
  • Proven Experience of atleast 8 years in relevant field
  • Relevant certifications (e.g., CompTIA Server+, Microsoft Certified: Windows Server, Linux+).
  • Proficiency in Windows Server and/or Linux administration.
  • Knowledge of networking concepts (TCP/IP, DNS, DHCP).
  • Experience with virtualization technologies (VMware, Hyper-V).
  • Experience with cloud based systems.
  • Understanding of security best practices.
  • Basic scripting skills (PowerShell, Bash).
  • Experience with backup and recovery solutions.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team. 
  • Strong organizational and time-management skills.

More Info

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About Company

Job ID: 139741587

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