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System Specialist I

Novo Nordisk
2-5 Years
Bengaluru

This job is no longer accepting applications

Job Description

  • Provide technical support for PACS-related issues, including user access, system integration, troubleshooting, performance and hardware functionality.
  • Manage daily IT operations of PACS, such as resolving errors, security alert reviews, and physical inspection of hardware and inventory..
  • Maintain thorough and accurate documentation of system configurations, changes, and validation efforts.
  • Work with compliance teams to ensure adherence to GxP, GDPR, NIS2, and other regulatory requirements, including change management and implementation processes.
  • Ensure PACS compliance with security standards, data protection regulations, and organizational access policies..
  • Assist in integrating PACS with other security systems, like CCTV and alarm systems, and support solution owners by translating business requirements into technical specifications.
  • Assess feasibility for system scalability, architecture, security, and performance for new features..
  • Collaborate with PACS vendors for issue resolution, system upgrades, and enhancements.
  • Support projects such as commissioning PACS in new buildings or handling medium-sized upgrades..
  • Qualifications.
  • To be successful in this role, you should have:.
  • Bachelors or masters degree in a relevant field with a minimum of 10+ years of relevant experience, including expertise in handling system transitions and strong awareness of managing IT SOPs..
  • Should possess a strong technical background in IT infrastructure, including expertise in databases, networking, and server managementessentially covering the entire stack up to the OS level..
  • Must have hands-on experience in WinOS administration, basic networking, SSL, Azure, Active Directory, and databases (SQL)..
  • Must have knowledge of ITIL frameworks, including Incident, Problem, and Change Management processes.
  • Should also have experience in vendor management..
  • Knowledge in managing and supporting compliance to ensure all PACS-related activities adhere to GxP regulations and internal policies..
  • Excellent interpersonal and communication skills including verbal and written communication.
  • Ability to represent NN in relation with users and external stakeholders..
  • About The Department.
  • You will join our Digital Data (DD)IT Staffs GBS team of professionals anchored in GBS Bangalore, collaborating with the Design Deliver team on projects across the Staffs area.
  • The team is responsible for managing day-to-day IT support, development, validation and testing of entire Quality Management System of Novo Nordisk, spanning across entire globe.
  • The key objective is to ensure robust IT support to systems, which in turn ensures product quality and patient safety for Novo Nordisk.

More Info

Job Type:
Permanent Job
Industry:
Pharmaceutical
Role:
Systems Engineer
Function:
IT
Employment Type:
Full time

About Company

Job ID: 111110801

Last Updated: 17-06-2026 00:16:15 PM
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