System Engineer

About Us:

Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs. Know our story: https://www.mobileum.com/

Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore and UK with global HC of over 1800+.

Join Mobileum Team

At Mobileum we recognize that our team is the main reason for our success. What does work with us mean Opportunities!

Role: System Engineer

About the Job:

We are looking for an experienced System Engineer to join our Engineering organization and act as a bridge between Product Management, Customer-facing teams, and Product Engineering.

The System Engineer will be responsible for translating business and customer requirements into detailed, implementation-ready specifications that can be directly consumed by Development and Quality Engineering teams. The role requires strong telecom domain expertise, systems thinking, product understanding, and exceptional analytical and documentation skills.

The successful candidate will own the end-to-end requirements engineering process and ensure all functional, non-functional, deployment, operational, and customer requirements are clearly defined before development begins.

Roles & Responsibility: -

Requirements Engineering

• Gather, analyze, and clarify requirements from Product Management, Customers, Sales, Pre-Sales, Professional Services, and Engineering teams.
• Convert high-level business requirements into detailed Functional Requirement Documents (FRD).
• Define and document functional, non-functional, performance, scalability, High Availability, security, operational, deployment, and upgrade requirements.
• Develop detailed use cases, call flows, workflows, sequence diagrams, and acceptance criteria.
• Ensure requirements are complete, testable, and implementation-ready.

System Analysis & Feature Definition

• Analyze new feature requests and product enhancements.
• Understand end-to-end system behavior across multiple applications and platforms.
• Identify impacts across product components and external dependencies.
• Define expected system behavior for normal, failure, and edge-case scenarios.
• Collaborate with Engineering teams during solution discussions and feature reviews.
• Ensure requirements provide sufficient detail for Development and QE teams to implement features with minimal ambiguity.

Quality Engineering & Validation Support

• Define acceptance criteria and feature validation requirements.
• Identify positive, negative, and edge-case scenarios.
• Review test coverage against documented requirements.
• Work closely with Quality Engineering teams to ensure requirements are adequately validated.
• Support customer acceptance testing and feature sign-off activities.

Cross-Functional Collaboration

• Act as a bridge between Product Management, Engineering, QE, Sales, Pre-Sales, and Customer-facing teams.
• Participate in requirement clarification discussions and product roadmap planning.
• Support engineering teams in understanding business context and customer expectations.
• Provide technical guidance and clarification throughout the product development lifecycle.
• Assist in customer discussions, technical workshops, and escalation reviews when required.

Documentation & Governance

• Create and maintain Functional Requirement Documents, Feature Specifications, Use Cases, Call Flows, Sequence Diagrams, Acceptance Criteria, and Deployment and Operational Requirements.
• Conduct requirement reviews and walkthroughs with all stake holders.
• Maintain requirement traceability throughout the product lifecycle.

Required Skills & Qualifications

• 10+ years of experience in Telecom Product Engineering, System Engineering, Technical Product Management, Solution Architecture, Development engineering or a related role.
• Strong experience in requirements analysis and specification development.
• Experience working in Agile development environments.
• Excellent written, verbal, and stakeholder communication skills.
• Mobile Networks: 4G EPC, 5G Core, IMS, VoLTE, VoWiFi
• Telecom Protocol: Diameter, SIP, SS7, MAP, CAMEL, HTTP/REST
• Telecom functions: PCRF / PCF, OCS, HSS / UDM, AMF, SMF, UPF, Voice Applications, Roaming Platforms

Technical Skills:

• Requirements Engineering

• Functional Specification Development

• Telecom Core Network Architecture

• System Analysis

• Product Feature Definition

• Technical Documentation

• Sequence and Call Flow Analysis

• Jira / Confluence

Good to have:

• Kubernetes

• OpenShift

• Cloud Native Network Functions (CNF)

• Microservices Architecture

• Telecom Product Development Experience

Key Competencies

• Strong analytical and problem-solving skills.
• Systems thinking and attention to detail.
• Ability to identify requirement gaps and edge cases.
• Strong documentation and technical writing skills.
• Excellent stakeholder management skills.
• Ability to bridge business requirements and engineering implementation.
• Ability to work independently as an Individual Contributor.

Preferred Background

Experience in one or more of the following domains is highly desirable:

• Voice Firewall
• PCRF / PCF
• Roaming Services
• IMS / VoLTE
• Revenue Assurance
• Fraud Management
• Telecom Analytics Platforms
• Cloud-Native Telecom Solutions

Success Criteria

• Produce clear, complete, and implementation-ready requirements.
• Minimize requirement-related defects and rework.
• Improve engineering productivity through high-quality specifications.
• Ensure complete feature coverage across functional and non-functional requirements.
• Act as a trusted liaison between Product Management and Engineering.

Work Experience: 10–15 Years

Educational Qualification:

• Bachelor's or Master's degree in Engineering, Computer Science, Electronics, Telecommunications, or related field.

Location: Bangalore

Know our story: https://www.mobileum.com/ Follow us on:

LinkedIn: https://www.linkedin.com/company/mobileum/

Twitter: @MobileumInc

Youtube: We are Mobileum