Summary:
We are seeking a System Development Engineer to join our team. The ideal candidate will be responsible for integrating and managing vendor systems, ensuring data quality, and maintaining operational excellence in supply chain systems.
Responsibilities:
- Onboard new supply chain partners (OEMs, ODMs, Rack Integrators, VMIs) onto SC.os.
- Build and implement EDI and ERP integrations for new vendors.
- Manage partner-side integration testing.
- Drive go-live for new feed types.
- Develop repeatable onboarding playbooks.
- Conduct partner technical enablement sessions.
- Own health, reliability, and continuous improvement of all active vendor integrations.
- Manage feed health across Inventory, Manufacturing, Shipments, and Assets domains.
- Resolve data quality issues and maintain SLA compliance.
- Perform SLA miss triage and escalation.
- Maintain end-to-end feed health visibility across all integrated partners.
Requirements:
- 2-4 years of experience in EDI Protocols, ERP Systems, and Supply Chain Systems Integration.
- Expertise in EDI-830, EDI-204, EDI-856, and EDI transformation and mapping.
- Experience with SAP, Oracle, and direct ERP-to-ERP integrations.
- Understanding of inventory, manufacturing, shipments, and assets data flows.
- Knowledge of OEM, VMI, RI, and 3PL ecosystems.
- Graduates in relevant fields.
Required Skills:
- Data Quality Management: SLA monitoring, feed health management, and root cause analysis.
- Integration Patterns: System-to-system connectivity, API-based integrations, and real-time data exchange mechanisms.
- Vendor relationship management.
- Technical troubleshooting and problem-solving.
- Documentation of integration processes.
- Performance monitoring and reporting.
- Escalation management.
Preferred Skills:
- Strong communication skills for vendor engagement.
- Ability to work in a fast-paced, high-volume operational environment.
- Collaboration with cross-functional teams (Inventory, Manufacturing, Shipments, Assets).
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