System Analyst, Banking Products (1-year renewable contract)

Key Responsibilities

• Collaborate with business stakeholders to understand operational needs, identify business challenges, and define system requirements for new projects and system enhancements.
• Analyse existing systems and business processes to identify opportunities for improvement, automation, and optimisation.
• Translate complex business requirements into clear functional and non-functional specifications, use cases, user stories, process flows, and other relevant documentation.
• Work closely with development teams, solution architects, and quality assurance teams throughout the software development lifecycle to ensure solutions meet business objectives and technical standards.
• Facilitate workshops, meetings, and presentations to gather requirements, communicate findings, and obtain stakeholder alignment and approval.
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), and defect analysis to ensure the quality and integrity of delivered solutions.
• Assist in preparing training materials and provide post-implementation support to end users.
• Participate in project planning, risk assessment, change management, and coordination activities.
• Stay updated on industry trends, emerging technologies, and best practices in system analysis and banking technology.

Key Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Computing, or a related field.
• Minimum 10 years of experience as a System Analyst, Business Analyst, or in a similar role, preferably within the banking or financial services industry.
• Proven ability to gather, analyse, and document complex business and system requirements.
• Proficiency in developing process maps, flowcharts, use cases, user stories, and other analytical documentation.
• Familiarity with banking products, particularly credit origination or related domains, as well as banking operations and regulatory requirements.
• Understanding of system integration principles, database concepts, SQL, and Unix operating systems.
• Basic working experience with job schedulers, PuTTY, database access tools, and online and batch integration protocols.
• Familiarity with project management and documentation tools such as Jira, Confluence, and Microsoft Project.
• Excellent written and verbal communication, interpersonal, and presentation skills, with the ability to engage effectively with technical and non-technical stakeholders.
• Strong analytical, problem-solving, and negotiation skills, with meticulous attention to detail.
• Good time management and prioritisation skills, with the ability to manage multiple tasks and deadlines.
• Ability to work independently and collaboratively in a fast-paced environment.