System Administrator

PubMatic is looking for a system administrator who can install, configure, and maintain servers, networks, and operating systems. Office 365 Administration, Helpdesk & Ticketing, Deploy and manage Mobile Device Management (MDM) solutions (e.g., Intune, Kandji or AirWatch) for endpoint security and compliance. User Support & Troubleshooting and VC systems (Zoom, Teams, Webex).

Responsibilities:

• Install/configured software, Antivirus, and hardware.
• Laptop preparation for end users.
• Administering Linux servers in a virtualized environment (KVM).
• Antivirus server administration.
• Troubleshoot hardware and connectivity issues on environments running various operating systems such as Windows, Linux, VMware, ESX, etc.
• Troubleshoot issues and outages.
• Interfacing with the remote teams effectively.
• Ensure security through access controls, backups, and firewalls.
• Perform daily system monitoring, verifying the integrity and availability of all resources for global users.
• Coordinate with different vendors regarding any service/support for internal IT.
• High-level problem-solving.

Requirements:

• 3 to 5 years of experience in system administration.
• Must have basic knowledge of Microsoft Azure and Office 365.
• Should have hands-on experience in different operating systems like Windows, Linux, and Mac.
• General knowledge of networking concepts and basic storage concepts like RAID, SAN, NAS, and iSCSI protocol.
• Should have a good analytical/logical approach to troubleshooting for resolving hardware issues.
• Knowledge of MDM (Mobile device management) solutions such as Kandji, JAMF, Intune, and Kaseya.
• Knowledge of different operating system log files supported on Windows, Linux, and VMware servers.
• Should have hands-on experience with video conferencing devices and managing organizational events.
• Ability to exercise judgment within procedures and practices to determine appropriate action.
• Sense of urgency and ability to manage and prioritize multiple work requirements to meet deadlines.
• Mandatory to have experience with physical servers.
• Basic Shell/Windows PowerShell scripting knowledge.
• Must be self-managed, responsive, and dedicated to customer support.
• Must have worked on the ticketing tool.
• Ability to work independently and in a team environment.
• Strong communication skills (verbal and written communication skills in English).
• Willing to work in a 24 * 7 work environment.

Qualification:

• BE/ B.Tech in Computers or equivalent.
• Good to have: Certifications like Microsoft, AWS, or Red Hat.