System Administrator-Nexthink

Urgent Hiring for Nexthink Admin

Designation: Nexthink Lead Analyst/Team Manager

1. Work model- Hybrid only
2. Location- Primary- Pune/Hyderabad/Bangalore/ Kolkata/ Kochi

Roles and Responsibilities

• Describe the Challenges, Key Result Areas, Decisions he can make, Team Size, Future growth in our organization. Give the Project/Account Description, wherever possible, else describe the activities scheduled in the Project/Account.

• Mandatorily specify the domain/technology areas the candidate will work on.]

• Nexthink, Systrack

• 3-8 Years – Desktop/Server support, System Administration

• 2 + years of experience in Nexthink

Technical Skill Set

• Proactively analyse the Nexthink environment for the issues/impediments

• Create a Case Study for the client presentation and Implementation later

• Ability to maintain the action tracker of the issues and provide an update to the internal management and with the customer

• Ability to create a category, investigation and perform Remote Actions using Nexthink

• Create SOPs and KB articles

• Coordinate with Network team, AD team, SCCM team, Datacenter Team and Wintel teams for addressing Project dependencies

• Create scripts in powershell for Nexthink Act modules (Optional).

• Review Nexthink Engineering/Deployment project plan and progress

• Strong Knowledge of Nexthink Finder, Portal and the mode of Nexthink deployment (Hybrid – On Premise or Cloud -SaaS)

• Strong knowledge in Win 7 / Win 8 / windows 10 Operating System

• Good Knowledge of Desktop Support operations on L1 and L3 levels and incident management, Problem Management & Change Management

• Basic Knowledge of Intune and SCCM deployment

• Ability to read logs

• Good Customer orientation and coordination skills

• Good knowledge in deployment tools viz. SCCM, MDT, Altiris etc.

• Basic knowledge of Active Directory and Windows Servers

• Basic understanding of networking concepts

• Good Working knowledge in PowerShell scripting

• Strong communication & presentation skills

Soft Skills

Good Communication, Collaboration & Teamwork:,Analytical & problem solving, adaptability; stakeholder management, Mentoring & Coaching to Junior Members

Certifications/Trainings

1. Windows 7 and / or Windows 8 / windows 10 /Windows 11 Certified

2. Nexthink IT Support Module Certification – Mandatory

Certified Nexthink Administrator-Mandatory

Certified Nexthink Associate

Certified Associate in IT Support

Certified Nexthink Practitioner in DEX Automation-Mandatory

AI/ML Trainings

• Scenario simulation with AI to prioritize initiatives

• AI‑assisted slide/story generation for execs

• M365 Copilot and prompt engineering