System Administrator

Note: Please read the job description carefully before you apply. Please don't submit applications without reviewing the requirements. If you don't get a response from us, it may be because your profile doesn't match the criteria.

About the Role

We're looking for a hands-on System Administrator / IT Executive who enjoys solving real-time tech issues and keeping systems running smoothly. If you have strong hardware troubleshooting skills + L1 support experience, this role is for you.

What You'll Do (Key Responsibilities)

• Provide Level 1 support for desktops, laptops & peripherals
• Troubleshoot Windows 10/11 OS issues
• Install, configure & maintain end-user systems
• Manage user accounts, password resets & lockouts (Active Directory)
• Handle hardware troubleshooting & basic repairs (RAM, HDD/SSD, BIOS, power issues)
• Diagnose printer issues (drivers, spooler, connectivity)
• Configure LAN/Wi-Fi & troubleshoot network issues (DNS, IP, access)
• Support onboarding/offboarding (asset allocation, system setup, access control)
• Perform system updates, patching & software installations
• Assist in antivirus deployment & monitoring
• Maintain IT asset inventory & documentation
• Log, track & resolve tickets via IT helpdesk system
• Escalate complex issues to L2/L3 teams when required

What We're Looking For (Skills)

• Strong knowledge of Windows OS & basic Linux
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN, VLANs)
• Active Directory & Group Policy experience
• Hands-on experience in desktop/laptop hardware troubleshooting
• OS installation, system formatting & driver configuration
• Printer, scanner & peripheral troubleshooting
• Basic IT security & backup knowledge
• IT asset lifecycle management understanding
• cPanel knowledge is a bonus

Soft Skills

• Strong communication & user-handling skills
• Problem-solving mindset
• Ability to multitask & prioritize
• Team player with ownership attitude

Who Should Apply

• Candidates with 1–2 years in IT Helpdesk/Desktop Support
• OR Freshers with strong practical hardware & networking knowledge

Why Join Us

• Hands-on exposure to real IT infrastructure
• Growth-oriented environment
• Friendly & collaborative team

Interested Apply now or DM your profile!

• (Only serious applicants willing for face-to-face interviews apply)