Maintaining the working of systems in the office with minimum downtime
Troubleshooting systems during networking issues, virus issues, booting issues, software issues, etc.
Taking regular backups of projects, Outlook mails, downloaded software, and any other useful data
Monitoring the internet usage in the office and alerting if the usage reaches the maximum allowed
Maintaining clear records of backup DVDs and providing them to the concerned team whenever required
Maintaining the security and confidentiality of the data and blocking all possible data theft mediums in the office premises
Blocking USB drives for all systems
Blocking personal email platforms like Yahoo, Gmail, Rediff, .in, MSN, etc.
Managing printer, scanner, EPBX, fax; troubleshooting when required
Taking backups of www.devangavivaha.com and www.hinduvivaha.com on a monthly basis
Capturing video from handicam to system using the video capture card
Downloading and installing needed software and plug-ins for the development team after approval from the Technical Director or Project Manager
Maintaining software installers, antivirus installers, and other downloaded installers
Creating and configuring email accounts for team members after approval from the Technical Director or Project Manager
Maintaining FTP usernames and passwords for various CMPT domains and client domains
Interacting with vendors to procure blank CDs or DVDs, RAM, hard disks, software, etc.
Regular maintenance of systems with system defragmentation, clearing temp files, etc., should be planned and executed
Ensuring only the needed software is installed in every system; any unwanted software should be removed
Updating the Activity Manager regularly
Taking backup of the Activity Manager on a monthly basis
Monitoring the activities of development team members using remote desktop and reporting any suspicious activities to the Project Manager or Management
Writing CDs and DVDs for project deliveries
Learning and implementing new tools and technologies to help increase productivity
Testing CDs or DVDs for functionality before delivery
Fixing projector and laptops for client meetings and events
Desired Profile:
Strong communication skills (both verbal and written)
Excellent telephone manners and commitment to customer service
Ability to clearly document procedures
Ability to interact with clients and colleagues at all levels of the organization
Flexibility in undertaking a variety of differing tasks and/or changing work patterns when required
Being a committed team player
Implement and maintain systems security policies and practices
