System Admin (IT Support)

No. of positions – 1

Location: Pune

Qualification: BE – Computers / IT

Experience: 7–10 years experience of supporting or administering business or engineering software

Joining: Immediate joiners preferred

Salary: As per market standards

Key Responsibilities:

• Deploy, support & update company software (installation, licensing, lifecycle)

• Manage renewals, vendor coordination & software records

• Support onboarding/offboarding & user provisioning

• Troubleshoot issues and resolve tickets within SLAs

• Drive system/process improvements & ensure IT policy compliance

• Track software usage and costs

• Be available to install unplanned urgent software requests after business hours.
• Identify opportunities to standardize, streamline, or improve software usage across departments.
• Assist with software evaluations, testing, and rollouts of new applications or upgrades.
• Collaborate with IT, engineering, and business teams to ensure software aligns with operational requirements.
• Support compliance with internal IT policies and security standards.

Key Skills:

• Strong software troubleshooting & lifecycle management

• Experience with Autodesk/CAD or engineering tools preferred

• Intune / endpoint management knowledge

• Licensing & vendor management experience

• ITIL/Microsoft certifications (plus)

• Excellent communication, documentation & time management skills

• Customer-focused, self-driven team player

• Experience supporting or administering business or engineering software.
• Strong troubleshooting and problem-solving skills.
• Working knowledge of Entra, Azure, Windows 11, Microsoft 365, Teams, SharePoint, and Windows environments.
• Ability to communicate effectively with both technical and nontechnical users.
• Strong organizational skills and attention to detail.

Can Apply on - [Confidential Information]