- As a Survey Manager in the Survey Management EU Team, you will play a key role in the delivery of research projects with a focus on a large global comms agency, as the linchpin between the client facing teams and the operational teams, ensuring surveys run smoothly throughout the project lifecycle
- This role is dedicated to servicing a large global comms agency only
- There are a variety of different surveys/ projects associated with this account, providing you with the opportunity to work with different internal stakeholders and projects associated with this client
- As part of this role you will: - Be part of the Research Services department, critical to the success of achieving YouGov s business OKRs for 24/25
- Gain exposure to the three different teams within Research Services (CENX Client Services, Survey Management and YouGov Self Serve)
- Offering a wealth of experience and development opportunities
- - Attend the kick-off calls with Researchers to go through project details (once signed off by the client) -
- You will be the interface between Operations and Client Services - project managing the complete lifecycle of the project -
- Scripting basic-medium complexity surveys in our in-house software - Liaise with the scripting department for support with more complex surveys
- Check multiple surveys in different languages
Be responsible for logging and updating milestones through our Ops Request tool - Liaise with the Operations team for populating / updating chart decks for trackers - Format tables and check Crunch Links to be sent to clients What do I need to bring with me - Highly organised and proactive
- Exceptional attention to detail
- Passionate about data
- As you will be involved in every part of the project lifecycle, it is vital that you can multi-task - Communications skills - you will be responsible for project managing all parts of the research lifecycle
- You will therefore be communicating and interacting with many areas of the business (your internal clients) - Fluent spoken and written English - 1-2 years of project management experience - 1-2 years of experience in working with quantitative research surveys - Must be a confident user of Excel - Fluent spoken and written English
