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Appalachian State University

Support Services Associate

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Job Description

Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

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Working Title Support Services Associate

Location University Campus Store

Position Number N37010/N37110/N37120

Department University Bookstore - Administration - 170500

Position Summary Information

Minimum Qualifications

Graduation from high school or an equivalent combination of education and experience.

License/Certification Required

N/A

Essential Job Functions

The University Campus Store is a multi-faceted retail outlet right in the center of campus.

See our website for a list of services we provide to our campus and public community.

https://campusstore.appstate.edu/

University Campus Store Rental distribution and retrieval,including:

Sales floor and textbook resets.

Checking in new products/books and restocking the sales floor.

Using a computer to fulfill & check accuracy of orders.

Picking and packing book orders.

Distribution of orders.

General Merchandise Online Order Processing.

Preferred Qualifications

Good communication skills – Customer service skills – Ability to multi task – Basic windows based computer skills – Ability to pick up unfamiliar computer programs easily

Work Schedule/Hours

The position is based on the needs of each semester.

Specific Dates vary but General times needed are as follows:

Textbook Distribution – 2 – 4 weeks in January and August

Textbook Retrieval – 2 – 3 weeks in May and December

Textbook Reset & Summer Distributions – 1-2 weeks possible in May, June and July

General Merchandise – Occasional help needed for yearly inventory, Summer online order fulfillment and Fall Football season merchandise restocking and Game day help.

Normal Hours of Operations:

Monday – Thursday 8am – 6pm, Friday 8am – 5pm, Saturday 10am – 3pm, Closed Sundays

As needed for up to 40 hours per week.

Number of Hours Per Week up to 40

Number of Months Per Year 7

Mandatory Staff No

Physical Demands of Position

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Hiring Range $14.00-16.00

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date 04/17/2026

Closing Date

Open Until Filled Yes

Applicant Pool Preference External (Post on the Web)

Special Instructions to Applicants

The University Campus Store hires temporary employees to work during intermittent times of the year. Applications are currently being accepted for this position, qualified applicants will be contacted when the need for additional staff arises. We appreciate your interest in working at the University Campus Store.

Optional document to attach:

Resume

List a minimum of 3 professional references with current email addresses in the application form.

Quick Link https://appstate.peopleadmin.com/postings/35177

Posting Number 201500706P

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Job ID: 146059737