Experience - 7+ Yrs
Company Overview
Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistics, and global support services.
Overview
As a Support Service Program Lead, you will be responsible for managing and handling vendors and their related services. Should have hands-on planning and coordination on vendor contract renewals and performance management. Also responsible for timely reporting to management about daily, weekly, quarterly, and monthly performance figures.
Job Responsibilities
- Vendor Selection:
- Sourcing of Local, Regional & Global Vendors for 3PS Services in Americas, EMEA, and APAC
- Preparing detailed Cost Analysis of Vendor Quotes and doing comparatives.
- Setup primary and Secondary Vendors per IT Asset product SKU and IT staffing & professional service SKU
- Vendor Contracts:
- Vendor Contract Renewal Management
- Vendor Onboarding & Contract Management:
- NDA Agreements Management
- Commercial Agreements Management
- Contract Management and Negotiations of agreements such as MSA, SOW & similar legal & subcontracting agreements.
- Product & Service Catalog Management:
- Product (Hardware or Software (IT Assets) as SKU) & Service (GFS/3PS, GFS/3PL, GTS/3PS as SKU) Vendor Price Catalog Management
- Product (Hardware or Software (IT Assets) as SKU) & Service (GFS/3PS, GFS/3PL, GTS/3PS as SKU) IRON Sales Price Catalog Management
- Vendor Performance Management:
- Vendor Survey
- Vendor KPI Reporting
- Vendor Service Dispatching
- Dispatch Field Engineers at site location
- Co-ordinate with vendors to source the best FSE/FTE
- Management Reporting:
- Prepare Daily, Weekly, Monthly & Quarterly Performance Reports
- Prepare specialized Spend Analysis, Costing, Pricing & Multi-Party Performance Reporting.
- Any other task/s project/s as assigned by Management
- 5+ years of Vendor Management IT domain experience required.
