Summary: Operations Analysts examine the workings of an organization to offer solutions to problems and develop procedures for better decision-making. Generally, an operations analyst is tasked with evaluating and updating procedures, practices, and operations. The operations analyst is a key member of the operations team supporting data management, client reporting, trade processes, and problem resolution.
Responsibilities:
Identifies project requirements by interviewing customers, analyzing operations, determining project scope, documenting results, and preparing customer contracts.
Develops problem solutions by describing requirements, studying system capabilities, analyzing alternative solutions, preparing system specifications, and writing programs.
Develops project estimates by identifying phases and elements, personnel requirements, and costs.
Verifies results by completing tests.
Prepares customers to use system by conducting training.
Provides reference for customers by writing documentation providing support and help.
Maintains systems by researching and resolving problems maintaining system integrity and security.
Maintains quality service by establishing and enforcing organization standards.
Prepares reports by collecting, analyzing, and summarizing information.
Contributes to team effort by accomplishing related results as needed.
Skills:
High proficiency in SQL for advanced querying and data manipulation.
High proficiency in Excel, including complex formulas and data analysis techniques.
High proficiency in Tableau experience with QlikSense is a strong plus.
Experience in Payables
Strong financial analytical skills with a keen attention to detail.
Excellent communication skills, with the ability to create clear presentations (PowerPoint and Google Sheets experience is a plus).
Demonstrated ability to take ownership of projects and drive continuous improvement.
A passion for data-driven decision making and financial integrity
