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Aditya Birla Group

Support IT Services

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  • Posted 8 hours ago
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Job Description

Job Description

Job Purpose

Job Purpose Description

  • Managing and prioritizing multiple support requests while meeting agreed SLAs.
  • Troubleshooting complex software/application issues with limited information from end-users.
  • Supporting business-critical systems where downtime directly impacts operations and productivity.
  • Coordinating with cross-functional teams, vendors, and external partners for issue resolution.

Diploma

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Job ID: 146081261

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