Support Engineer
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We're #Hiring – Support Engineer
NERVE Solutions is looking for a Fresher Support Engineer to join our growing fintech team in Mumbai.
Experience: 0-1 years
Location: Mumbai (Looking for local candidates only)
Shift Timing: 8:00 PM – 5:00 AM
Key Responsibilities:
• Provide technical support for the RMS platform
• Troubleshoot and resolve product-related issues
• Collaborate with Engineering & QA teams
• Track and document support tickets
• Assist users with training and guidance
• Ensure timely and effective issue resolution
Required Skills:
• Bachelor's degree in CS/IT or related field
• Experience in software/product support
• Knowledge of SQL and troubleshooting
• Familiarity with JIRA, Postman, Selenium, etc.
• Strong communication and problem-solving skills
Please share your resume at [Confidential Information]ons
Job ID: 153639935
Skills:
Devops, Cron Jobs, Apis, Sql, User Experior, MoEngage
Skills:
Sql, Python, AI ML, Windows, Apis, Databases, Linux, application logs, Analytics, GenAI
Skills:
autotask , Jira, Palo Alto Firewall VPN whitelisting, OpsGenie
Skills:
Servicenow, Linux, Windows, Jira, networking fundamentals, zendesk, troubleshooting techniques, Freshdesk
Skills:
Sql, Oracle, SQL Server, Data Migration, NEC Housing, Microsoft Word, dti
