Support Engineer
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Job Opportunity: L2 Support Engineer (Multiple Positions)
Location: Bangalore-Remote
Start Date: ASAP (within 2–3 weeks)
Type: 24x7 L2 Support
Salary: Open to discuss
We are hiring L2 Support Engineers to join our dynamic IT team. We have openings for:
Junior Engineers: 2–3 years of experience
Lead Engineer: 5+ years of experience
Key Skills & Requirements:
-Hands-on experience with TeMIP, UCA, UOC
-Experience in 24/7 IT system production support
-Minimum 3 years as L2 support engineer
-Strong understanding of ITIL processes
-2–5 years of experience in solution support
-Experience working in a Linux environment
-Proficient in shell scripting
-Good experience with HPE vTeMIP / UOC / UCA products to troubleshoot issues
-Able to perform application monitoring, create health check reports, and log issues in the ticketing system
-Strong written and verbal business communication skills
-Ability to communicate effectively with customers and L2 support teams and track ticket closure
-Willingness to ramp up on products used in the solution
Mandatory: Availability to work in 24/7 shifts
If you are passionate about IT support and ready to take ownership in a high-impact environment, we'd love to hear from you.
Apply Now to be part of our team!
Job ID: 145189733
Skills:
Python, Sql, Shell scripting, Bash, Terraform, Ansible, Aws Rds, PostgreSQL Administration, Azure Database for PostgreSQL, Google Cloud SQL
Skills:
adobe experience manager , S3, Github, Servicenow, Apache Tomcat, AWS CloudWatch, Auto Scaling, Lambda, Ec2, Linux Commands, shell scripting, Route 53, Load Balancer, RDS, Jira, Apache Http Server, Python Scripting, ECS, Iam, AWS Infrastructure, SSL certificates, Splunk ITSI, Ansible Tower, Datadog Synthetic RUM Monitoring, EBS, Linux RHEL, Amazon Linux, EKS, Nexus Repository management, Elastic Cache
Skills:
Shell scripting, Kubernetes, Couchbase, Elasticsearch, Kafka, Rest Apis, Diameter, HTTP2, Linux UNIX systems, Ss7
Skills:
Sql, Incident Management, automation, Devops, Scripting, Linux, Application Monitoring, Oracle, Iis, API troubleshooting, Root Cause Analysis, log checking, fine tuning, resolution
Skills:
Unix, Windows, Grafana, MySQL, Microsoft Azure, Excel, Pycharm, Putty, SQL server, Winscp, Linux, Elastic Search, MongoDB, Microsoft Windows Operating systems, Word, Azure Alerts, Server Logs, Application Logs, Azure Monitoring, SaaS Application logging and Monitoring, zendesk, Salesforce, Data Dog, Application Insight, AWS cloud Infrastructure, Advance Formulas
