Search by job, company or skills

SUPPORT ENGINEER

Infosys
Fresher
Bengaluru, India
Early Applicant
  • Posted 4 days ago
  • Be among the first 40 applicants

Job Description

 Microsoft Teams architecture and Licensing knowledge  VoIP protocols including SIP and RTP,  Direct Routing, Operator Connect, Voice route, Dial plan, PSTN usages  Networking fundamentals such as TCP IP DNS QoS  Log analysis and troubleshooting tools  CQD-strong knowledge on troubleshooting call quality issues.  Hands on experience on Teams features- Auto attendant and Call queue.  Knowledge of Teams Admin center, PMP, PowerShell commands, Teams policies  Overview of Entra and Exchange

 Provide L2 and L3 support for Teams workloads such as Chat Meetings and Calling  Perform advanced troubleshooting using logs and traces  Conduct root cause analysis and implement fixes  Troubleshoot calling audio video and connectivity issues  Work with cross functional teams  Team Usage Reporting  Analyze SIP RTP ICE protocols

More Info

Job Type:
Permanent Job
Industry:
Other
Employment Type:
Full time

About Company

Job ID: 151460233

Last Updated: 22-07-2026 06:27:46 PM
Homejobs in Bengaluru / BangaloreSUPPORT ENGINEER

Similar Jobs

Support Engineer II, Alexa 3PEO

Amazon Alliance
Bengaluru, India

Skills:

Operating Systems, Debugging Tools, Log Analysis, Atocha, service logs, generative AI applications, technical root cause analysis, IntelliOps, First Responder Agent, prompt engineering for large language models, TARS, AI-powered monitoring tools, LLM trace, AWS networks, APD, code-level understanding

Endpoint Support Engineer

73 Strings
Bengaluru, India

Skills:

Macos, Entra ID, Windows 11, Jira Service Management

Market Data Database Support Engineer

Amaris Consulting
Bengaluru, India

Skills:

PowerShell, Debugging, Bash, Log Analysis, Python, Production Support, real-time data distribution systems TREP RTDS, diagnosis and root cause analysis, Troubleshooting, time-series databases, Refinitiv SLang

Support Engineer

talento hr
T
Bengaluru, India

Skills:

Windows OS, Microsoft Exchange, Incident Management, Microsoft Office, Root Cause Analysis, Network Infrastructure Troubleshooting, Active Directory AD Administration, ITIL SLA-driven support environment

Technical Support Engineer III

ESPER
Bengaluru, India

Skills:

log collection and analysis tools, Mobile Device Management Solutions, troubleshooting workflows, SaaS product support