Support Engineer II
Search Jobs
Search by job, company or skills
Search by job, company or skills
This job is no longer accepting applications
Selling Partner Identity Verification (SPIV) team ensures that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products. We support this mission through providing a secure and accurate Identity verification platform. Identity verification is becoming a critical component to protect our customers from bad actors and provide fast and secure registration and account management capabilities. We provide an end to end solution for identity verification and account lifecycle management for various Amazon businesses across globe (North America, Europe, Japan, China and more). Our customers include Mechanical Turk, Selling on Amazon, Amazon Pay, Amazon Flex etc. We continuously strive to scale our systems to serve millions of Amazon customers with high accuracy, least friction, in a highly secure manner to enable a safe and secure shopping experience for customers.
Key job responsibilities
Engineers in the team need a strong understanding of Computer fundamentals and practical experience in working with large scale distributed systems. Experience with web services-based applications, especially at massive scale, is helpful.
- 2+ years of software development, or 2+ years of technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Experience with AWS, networks and operating systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job ID: 145644385
Skills:
Sql Queries, Unix, Servicenow, Oracle Sql, Kafka, microservice based applications, Incident Request Problem Management, SRE principles, JEE Enterprise Technologies
Skills:
Unix, Linux, Networking, MySQL, Python
Skills:
Operating Systems, Debugging Tools, Log Analysis, Atocha, service logs, generative AI applications, technical root cause analysis, IntelliOps, First Responder Agent, TARS, prompt engineering for large language models, AI-powered monitoring tools, LLM trace, AWS networks, APD, code-level understanding
Skills:
Unix, Windows, Grafana, MySQL, Microsoft Azure, Excel, Pycharm, Putty, SQL server, Winscp, Linux, Elastic Search, MongoDB, Microsoft Windows Operating systems, Word, Azure Alerts, Server Logs, Application Logs, Azure Monitoring, SaaS Application logging and Monitoring, zendesk, Salesforce, Data Dog, Application Insight, AWS cloud Infrastructure, Advance Formulas
Skills:
Java, Unix, Shell Scripts, Python, AWS
