Are you a skilled communicator with a passion for providing excellent customer service PLS Solicitors is seeking a Support Associate with strong English proficiency to join our dynamic team. As a Support Associate, you will play a crucial role in assisting our clients and supporting our legal team.
Key Responsibilities
- Respond to client inquiries via phone and email, providing accurate and timely information
- Assist with administrative tasks such as scheduling appointments and managing client files
- Collaborate with legal professionals to ensure seamless communication and client satisfaction
- Maintain detailed records of client interactions and transactions
- Conduct research and gather information to support legal cases
- Coordinate meetings and prepare materials for client meetings
- Continuously strive to improve processes and enhance the overall client experience
If you possess excellent spoken and written English skills, along with a strong attention to detail and a proactive attitude, we want to hear from you. Join our team at PLS Solicitors and take the next step in your career!
About Company: PLS has offices in Manchester, Liverpool, and Central London. With around 200 employees, we are one of the leading conveyancing firms in the country by volume, and a significant amount of our work is in new build homes. We are experienced in all types of conveyancing, including the first homes scheme, shared ownership, and re-mortgage. In addition to this, we have a highly experienced secured lending team that can deal with commercial and residential property transactions, including development finance and Islamic finance.