Supply Chain Operations Manager - Kutch

RasoiShop is hiring a disciplined, systems-driven Operations & Supply Chain Manager to lead backend e-commerce and warehouse operations from our Kutch headquarters.

Location: Kutch, Gujarat (Head Office & Warehouse)

Company: RasoiShop

Work Mode: Full-Time | In-Office Only

Compensation: 1218 LPA (based on experience & capability)

This is a high-ownership, hands-on leadership role - not a clerical position. You will be responsible for end-to-end order flow, inventory integrity, dispatch accuracy, courier performance, and marketplace operations. If you operate with precision, understand scale, and can build process control in a fast-growing e-commerce environment, we would like to speak with you.

Responsibilities:

Order & Warehouse Operations

• Map daily orders to warehouses/stores based on inventory and serviceability
• Lead dispatch planning and enforce end-of-day reconciliation
• Audit ERP vs courier manifests (AWB, COD, mismatches)
• Monitor DTO, RTO, NDR and ensure exception closures

Courier & Logistics Management

• Manage Delhivery panel (OPS, chalan, NDR handling, escalations)
• Coordinate with courier partners (Delhivery, Maruti, others)
• Reduce RTO% and delivery failures through structured follow-ups

Inventory & ERP Control

• Own daily stock sheet accuracy and reconciliation
• Maintain real-time inventory alignment across ERP (ZipERP preferred)
• Trigger procurement based on trends, pending orders, and stock thresholds

Marketplace Operations

• Process marketplace orders end-to-end
• Maintain SKU mapping accuracy and order flow discipline

Data & Reporting

• Advanced Excel (VLOOKUP/XLOOKUP, Pivot Tables mandatory)
• Build and manage Google Sheets dashboards for live operational tracking

Ideal Candidate

• 47 years of experience in E-commerce Operations / Supply Chain / Warehouse Management
• Strong hands-on ERP experience (ZipERP preferred)
• Mandatory working experience with Delhivery panel
• Proven expertise in RTO, DTO, COD reconciliation and dispatch audits
• Process-oriented, detail-driven, and execution-focused
• Comfortable handling high daily order volumes

Non-Negotiable

This role is strictly in-office at our Kutch warehouse. Remote or hybrid arrangements will not be considered.

How to Apply:

Email your CV to [Confidential Information].

Subject Line: Application | Operations & Supply Chain Manager - Kutch

Only relevant and experienced candidates will be contacted.