Supply Chain Coordinator

Hiring for a Supply Chain Coordinator, Logistic Support Executive for a US based Client. This is a WFH opportunity.

Role Description

Monitor driver progress and provide real-time route updates or rerouting as needed

·      Communicate pickup and delivery windows to drivers and ensure on-time performance

·      Manage and resolve delays, breakdowns, or missed appointments proactively

·      Monitor driver HOS logs (ELD compliance) to prevent violations

·      Ensure drivers stay within FMCSA regulations at all times

·      Verify drivers have current medical cards, CDLs, and required endorsements

·      Flag and document any CSA/safety violations for corrective action

Customer Communication

·      Serve as the primary point of contact for freight coordinators

·      Report exceptions (late arrivals, damages, refused loads) immediately and professionally

·      Maintain required check-in cadences that large shippers like these often mandate

Driver Support

·      Help drivers navigate facility-specific rules

·      Assist with fuel routing, scales, and parking when needed

·      Act as a liaison between drivers and maintenance for breakdown situations

Administrative & Reporting

·      Maintain accurate load records in your TMS (Transportation Management System)

·      Track on-time delivery (OTD) metrics, which Walmart and Amazon score carriers on

·      Assist with invoicing by ensuring all supporting documents are captured

·      Generate daily/weekly performance reports for management

Key Skills

·      Experience with large retail shippers (Walmart and Amazon have zero-tolerance for late deliveries)

·      Familiarity with ELD platforms (Samsara, KeepTruckin, etc.)

·      Strong communication under pressure

·      Knowledge of FMCSA regulations

·      Proficiency in a TMS and Microsoft Office/Google Sheets

Minimum Experience of 1 year working as a Supply Chain Coordinator/Freight Broker serving US Industry.

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