What You'll Do
Primary role of Manager Quality Program Management is
- Responsible to Lead ,Support and Guide team of Quality Program Management Engineers for flawless, accurate and on time completion of projects for Eaton Business groups.
- Lead a team with focus on related quality activities inline with Prolaunch, ESSP/APQP approach to achieve project deliverables for customers and business.
- Take lead in expansion, implementation and standardization of the process to all Group/sites in coordination with Cross functional Team - Corporate Supplier Quality PM, Global SQE,SDE, CM and SCM from Business, Global Program Management ,Resiliency Team and Suppliers through transition process
- Deploy the strategies driven by Global SDQ organization for project execution and governance.
Process Deployment & Expansion --
1 .Work closely with Global Sourcing team, Category Management , Global PM , DMP and Engineering organizations to achieve SCM goals in Cost out, and supplier performance by executing critical projects.
- Develop and deploy Quality strategy to achieve strategic objectives and reduce cost through sourcing projects.
- Identify supplier capability gaps, Plan & Implement to build necessary capabilities to meet Quality Performance and defect free product.
4.5. Develop a strong communication system to get the business engagement to meeting the goals.
- Manage the team that is the focal point for SQD coordination on transition projects execution
- Metrics - Accountable for SQD deliverables execution for projects
- Proactive communication with leaders of plant quality , supplier quality & project lead/category manager for projects execution readiness
- Ensure GPS and Ariba projects tracking: SOPs, Leadtime, Phases etc.;
- Connect with SDE/SQE leaders for Project Engagement opportunities.
- Interact with Category/SCM leaders and project managers to understand if data is accurate, especially on ESSP/Prolaunch/APQP process and Phases;
- Support team with supplier quality and Development data management
- Alignment with business leaders for planning and execution of projects
- Align with PP cost out targets, and SOP defined by Category Managers
- Align with SQD KPI metrics & role requirement
Resource Management --
- Engagement in PP planning and opportunity generation / identification.
- Lead ,Support and Guide QPM team members for successful completion of SDQ deliverables in projects.
- Develop team aligning to business requirement, development plan, aspiration.
- Develop and maintain a high performance culture focused on continuous improvement and change.
- Build inclusive, ethical, transparent culture within team. Empower team by effective delegation, giving accountability and providing learning opportunities.
Adherence to Systems --
- Ensuring QMS adherence while performing process, completing projects. Following QMS approach while deploying all new processes.
- Effective monitoring of QMS & operational KPI's. Proactive actions incase there is miss.
- Identify supplier capability gaps, Plan & Implement to build capabilities to meet Quality Performance and defect free product.
Continual Improvement --
- Aligning to business priorities , identify the opportunities to reduce NVA's and increase productivity within the team.
- Benchmarking internal and external process to improve process efficiency and effectiveness also to improve the process maturity.
- Develop continuous improvement culture within the team.
Qualifications
BE in (Mechanical , Production, Electrical, Electronics & Industrial Engineering)
- 14-18 years experience in Quality planning and/or Program management, supplier development,
- Minimum 5 years experience on managing teams.
Skills
- Working Knowledge of manufacturing processes such as Sheet Metal / Molding /Machining/ Casting/Forging/Welding/ Electrical & Electronics
- APQP Project management ,Supplier Quality Program management Techniques and Tools, Strong team Coordination, Manufacturing / or Process Engineering ,Supplier Development Engineering.
- Expertise in use of statistical tools including SPC, Gauge R&R and capability analysis, Rate readiness & Capacity analysis
- In depth understanding of special processes, CQI requirements, Supplier Excellence Manual and Quality Core tools -APQP,PPAP,SPC, MSA,PFMEA , Control plan
- Competent in problem solving, leading problem solving teams, strategic planning and decision making , enabler for cross functional collaboration and alignments
- Should possess deep knowledge of APQP,DSFR, ESSP, DMR, Change Management and have experience in conducting problem solving / taking actions from suppliers and Internal process owners
- Strong business acumen for dealing with cross functional domains viz. supplier quality, supply management, Design Engineering, Program management and suppliers along with internal and external customers
- PMP certification will be preferred
- Experience in working with global customers & suppliers
- Certified Six Sigma green Belt would be advantage
- Certified Quality professional/Manager of Quality from ASQ equivalent body would be an added advantage.
- Effective Communication ,Influencing skills- Customers and Suppliers. Interpersonal skills,
- Strong accountability ,Conflict management and Escalation Management
- Time / Priority Management ,Presentation Skills
- Decision Making and Analytical Mindset
- Effective Collaboration & Cross Cultural Teamwork
