Amgen is seeking a Supplier Onboarding & Vendor Master Senior Associate who will be part of Amgen's Global Procure to Pay (P2P) organization. You will be responsible for supporting global supplier enablement activities including supplier on-boarding, vendor master data management, set up and enablement of electronic transacting over shared systems, and catalog management. The Supplier Onboarding Senior Associate role will report to the Supplier Onboarding & Vendor Master Manager. The role will be based in India.
Primary Responsibilities:
Supplier Onboarding & Vendor Master Management
- Support business partners on the Supplier On-boarding process, helping resolve issues and addressing any business-critical escalations
- Research vendor information to determine appropriate contact for validation
- Conduct vendor outreach for vendor data validation
- Provide accurate, compliant and timely updates for validation outreach effort
- Manage outreach email box and respond/resolve issues in a timely manner
- Coordinate with Global team to ensure validations are performed in a timely manner
- Support Vendor Master escalation requests for master data maintenance related to blocking/unblocking vendor records and maintain overall master data integrity
- Understand the link between SAP, Ariba Cloud platform and the Ariba Network
- Support the monitoring and maintenance of vendor master data on a regular basis, to ensure data integrity and quality
- Provide regular reporting on Vendor Master data
- Continuously improve processes and procedures to enhance efficiency and effectiveness of the vendor master process
Supplier Enablement & Purchasing Catalogs
- Support connectivity of Suppliers to Amgen's procurement systems
- Play a central role in managing supplier engagement for new catalog setup including preparing and testing new hosted catalogs and punch-out catalogs
- Support any ongoing monitoring and maintenance activities of catalogs, including monitoring catalog prices to ensure high accuracy of costs
- Communicate with local purchasing and technical teams and the supplier to resolve operational issues with catalogs
- Provide related support to various stakeholders (e.g. answer questions, give requested support/advice, conduct trainings)
Basic Qualifications:
- Master's degree
- OR
- Bachelor's degree and 5 years of Finance experience
- OR
- Associate's degree and 7 years of Finance experience
- OR
- High school diploma / GED and 10 years of Finance experience
Preferred Qualifications:
- 3+ years experience in Procure to Pay space, particularly working with master data and customer service
- SAP experience
- Ariba experience
- MS office proficiency especially Microsoft Outlook and Excel/CSV
- Ability to manage time to respond to incoming requests and prioritize appropriately to meet SLAs
- Motivated and responsive to changing priorities and deadlines
- Highly organized and reliable with strong attention to detail, verbal communication, and interpersonal skills
- Strong customer service focus while having a problem-solving attitude
- Ability to multi-task and work within tight timelines
- Work independently and take ownership of assigned activities
- Be a team player
