Supplier Manager

Senior Supplier Manager

Experience : 10 + years Relevant

Location : Bangalore - Hybrid

Shift : UK shift

JOB SUMMARY:

This role will be responsible for the supply chain management activity in relation to RSR's APAC client portfolio and relationship management of RSR's APAC suppliers and specific operating companies. As part of the Extended SCM Leadership Team, this role will line manage and lead a number of suppliers in the performance of these activities. This role will be responsible for ensuring suppliers have clear objectives, focused on customer & the respective performance objectives are aligned to overall team strategy and have broader alignment with the leadership team within the APAC & Global function.

For Client Delivery, this role will be responsible for ensuring that Platinum and Gold clients are provided a Supply Chain service in line with the aforementioned service packages which they have contracted for with RSR. For Supplier Relationship Management (SRM), this role will be responsible for deploying the agreed supplier relationship management strategy on the specified grouping of suppliers (and operating companies), and for deploying the governance and management structure to ensure RSR is extracting the very best from these suppliers to the benefit of RSR and its clients.

For both of SRM and Client Delivery, this role will be responsible for ensuring the provision of Data as a service to its stakeholder group - utilizing RSR's global supplier spend to drive data insights which feed business strategy (including Wallet Share), client problem solving, supplier value and commercial benefit to RSR and its clients. This role will be responsible for working with the Implementations and Operations tower to ensure that RSR preferred suppliers (including operating companies) are promoted to clients as part of Supplier Strategy conversations during the Discovery Phase of client implementations.

This role will be responsible for working with the SCM Implementations and Operations tower to monitor delivery against relevant streams of activity being delivered by SCM Operations, and to support delivery on a roadmap of operations projects and initiatives to continually improve and build upon existing SCM operations. With regards to both existing and new Clients, this role will partner with RSR leaders in Sales, Solution Design, SP360 and Operations to ensure alignment with key business functions on all relevant matters relating to preferred suppliers and SCM delivery on Platinum and Gold client accounts.

This role will support sales processes to ensure clients are aware of the Supply Chain value proposition for ongoing supply chain support and how RSR's preferred supply base can be utilized to solve client problems.

POSITION ACCOUNTABILITIES:

Helping define organizational objectives in partnership with the Global SCM Leadership Team, key business leaders, clients and suppliers, and creating team strategy, policy and improvement programs accordingly.

Responsible for delivering Data as a service in relation to Clients - utilizing RSR's global supplier spend to drive data insights which feed business strategy, client problem solving, supplier value and commercial benefit to RSR and its client.

Responsible for all Supply Chain activities in relation to supplier relationship management of identified RSR suppliers.

Responsible for ongoing client delivery for platinum and gold package clients.

Building strategic relationships with identified suppliers to ensure RSR is able to draw out the very best from these suppliers to help fulfill client requirements. Disclaimer: The information on this job description has been designed to indicate the general nature and level of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in the job.

Building strong relationships with clients to ensure they are drawing on the full power of RSR's supply base.

Fostering strategic relationships with key internal stakeholders and external clients as part of the sales and solutioning process.

Assisting in the build out and leadership of a team which is akin to a high performance Management Consulting outfit, with strong soft skills, strategic mindset, commercially astute team players, strong cultural fit, the ability to influence and negotiate, strong presentation skills and the ability to break down complex topics into easy to understand segments.

Partner with Sales to ensure RSR Supply Chain value proposition is communicated to clients during the sales process and that the applicable Supply Chain service package is defined in client contract and taken into account for resourcing considerations for client run obligations.

Partner with Operations to ensure alignment on client management roles and responsibilities in a post go live environment for platinum and gold package clients, as well as continued partnership in the delivery of client services.

EDUCATION:

Bachelor's degree in related field required

Additional education strongly preferred

EXPERIENCE:

8+ years of experience in a FTSE 100 / Fortune 500 or equivalent setting

Experience of effectively partnering with senior business leaders (up to MD level)

Procurement / Supply Chain experience is an advantage

Experience of working in Management Consulting or Professional Services is an advantage

MSP experience is a preference but not a necessity

Track record of developing strategic plans and successfully implementing Requirements

This role, unless located in Far East Asia, will also be required to support critical based projects / initiatives where deemed relevant by their line manager

Possess outstanding oral and written communication skills

Ability to distill complex strategies and ideas into effective messaging across a spectrum of stakeholders, including senior executives, business leaders and staff

Strong track record and positive reputation to influence others and move toward a common vision or goal, within and/or beyond their business area

Effective problem solving, consulting and interpersonal skills, with a strong ability to build and maintain relationships with all levels within the organization; excellent active listening skills

Must be a team player and able to work with and through others

Highly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple priorities Critical thinking, problem solving and analytical skills

Experience working with a globally distributed team across multiple geographies and time zones Ensuring consistency and alignment with functional and divisional leaders and strategies

Domestic, regional and long haul travel may be a requirement, but is not expected on a regular basis