Roles and Responsibilities:
- Responsible for overall site management and delivery of all the SOWs under the IFM contract.
- Manage the AMC services through the AMC vendors contracted by Sodexo.
- Support operations by managing the Mechanical, Electrical, Plumbing installations & civil maintenance within the facility;
- Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams;
- Implement and oversee the preventive maintenance program to reduce the risk of sudden failures of critical equipment;
- Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations;
- Maintain the logbooks, checklists and PPM schedules for all M & E installations as per the site conditions;
- Manage Downtime/ Breakdowns appropriately;
- Arrange for ad-hoc M&E setups as per the client requirement from time to time
- Ensure the contractors follow the in-house rules at all times and the projects are handled with minimum inconvenience to the Client.
- Assume AFM Soft Services responsibilities if need arises.
- Responsible to handle the shifts independently on all matters assigned;
Reporting:
- Responsible for daily reporting on M & E to the Facility Manager.
- Generate Service maintenance reports on office equipments;
- Generate Inventory and Purchasing of spares and consumables;
- Generate Downtime and breakdown incident reports.
- Ensure the SLAs are being met without any deviation.
- Ensure all compliances are met as per EHS, requirement.
- Ensure Pos / Work orders, work permits are issued before starting any job.
- Ensure power uptime 100% for critical equipment's always.
- Incidents to be reported as per the procedures and SLAs.
- Take up and complete Energy Conservation projects and ensure targets are achieved.
- Ensure the gap analysis reports are closed on priority.
- Coordinate for internal modification works.
- Coordinate for any Client visits / events.
- Ensure compliance is 100%.
- Validate the electricity bills and provide recommendations accordingly.
- Provide appropriate data for MIS and any other reports as required.
Accountabilities.
- Overall accountability in driving Technical operations and soft services at site
Competencies :
- Diploma or BE in Electrical.
- Contract Administration experience of 5 yrs or more desirable.
- Very Good people skills and ability to interact with a wide range of client staff and demands.
- Knowledge of Occupational Safety requirements.
- Strong PC literacy and proven ability to manage daily activities using various systems.
- 90% of SLAs are to be in green.
- Demonstrated experience with continuous improvement initiatives highly desirable.
- Demonstrated experience with client reporting and preparation of reports required.
