Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Role Summary
The Supervisor International Pay Services is responsible for governance, compliance, operational oversight, and strategic management of multicountry payroll operations across APAC, EMEA, LATAM and NORAM (excluding US domestic payroll). The role ensures payroll accuracy, statutory compliance, and alignment with internal control standards through structured review frameworks, vendor governance, and disciplined stakeholder engagement. This position leads a distributed team of payroll specialists, driving accountability, process standardization, audit readiness, and scalable payroll operations. The role functions as a central governance authority to ensure operational excellence while reducing execution risk and keyperson dependency.
Core Accountabilities
- Lead endtoend payroll governance across multiple international entities through structured review discipline and vendor oversight.
- Own the payroll lifecycle from input validation to funding approvals and establish structured review checkpoints.
- Validate grosstonet outputs and ensure documentation controls for payroll and offcycle transactions.
- Standardize review methodologies while accommodating countryspecific statutory frameworks.
- Maintain auditready documentation and robust payroll control frameworks.
Leadership & Team Accountability
- Provide structured leadership and direction to the payroll team.
- Set clear performance expectations, operational standards, and accountability frameworks.
- Build communication and escalation standards ensuring transparency and timely resolution of issues.
- Strengthen team capability through training, knowledge transfer, and succession planning.
Workday & System Governance
- Oversee payrollimpacting Workday configuration changes and integrations.
- Validate system configuration updates prior to payroll impact.
- Partner with PXBP, PX Systems & Ops teams for testing, change management, and governance signoffs.
- Strengthen Workday ticketing governance and system documentation to reduce keyperson dependency and adhere to SLA.
Risk Management, Audit & Preventive Controls
- Drive rootcause analysis for payroll errors, discrepancies, and escalations.
- Implement corrective and preventive control frameworks, including statutory validations and termination controls.
- Strengthen vendor governance standards and minimize compliance exposure.
Experience & Competencies
- 8 to12+ years of multicountry payroll experience across APAC, EMEA, LATAM and NORAM.
- Demonstrated leadership experience managing and developing multiregional teams.
- Experience with multicountry statutory compliance, payroll audits, and vendor management.
- Advanced proficiency in Workday payrollimpacting areas, including Time & Absence and payroll configuration oversight.
- Strong stakeholder engagement skills with ability to partner with PX, Finance, vendors, and senior leadership.
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
