Your Job
As an HR Operations Supervisor, you will lead the delivery of exceptional HR services across the entire employee lifecycle for approximately 8,000 employees in the APAC region. This role requires you to inspire and mentor your team, drive operational excellence, and partner cross-functionally to ensure seamless execution of HR operations from hire to retire.
Our Team
You will be part of the HR Operations division that supports a dynamic and diverse workforce across multiple APAC countries. Our team is focused on operational rigor, compliance, and continuous improvement, working collaboratively with Payroll, Business HR, Compliance, and Finance to create impactful employee experiences.
What You Will Do
- Lead and manage end-to-end HR Operations delivery across APAC countries, balancing regional consistency with local compliance requirements.
- Oversee key employee lifecycle processes including onboarding, exits, payroll inputs, benefits administration, compliance, and approvals.
- Act as the regional escalation point for complex operational issues and high-risk employee lifecycle cases.
- Drive partnership with Payroll, Business HR, Total Rewards, Finance, and Compliance teams to manage audits, statutory reporting, and exceptions.
- Champion continuous improvement initiatives and automation opportunities to enhance process efficiency and quality.
- Mentor and develop the HR Operations team, building technical expertise and ownership.
- Ensure compliance with local labor laws, statutory requirements, and data privacy regulations across APAC.
- Lead the team effectively during peak cycles and high-volume periods.
Who You Are (Basic Qualifications)
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum 10 years of progressive experience in HR Operations across the employee lifecycle.
- At least 5 years in a supervisory or people leadership role with a proven track record.
- Experience supporting multi-country or regional HR Operations, preferably in the APAC region.
- Strong working knowledge of HR Administration, Payroll, Benefits, and statutory compliance requirements.
What Will Put You Ahead
- Prior leadership experience in shared services or multi-country HR Operations environments.
- Deep understanding of India and Singapore labor laws, statutory contributions, and compliance.
- Hands-on experience with Human Capital Management (HCM) systems such as myHR, Workday, or equivalent.
- Strong stakeholder management skills, able to engage effectively with HR, Finance, and business leadership.
- Proven ability to manage tight deadlines, high-volume cycles, and complex operational scenarios.
- Expertise in process optimization, quality control, and audit readiness.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value, and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
