To manage the team and manage the house keeping activities at the site
Key Responsibilities
- Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations
- Assign work duties, evaluate performance, and train new personnel in policies and procedures, as well as operation of cleaning and maintenance equipment
- Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently
- Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services
- Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers
- Supervising a housekeeping department requires someone with good management and communication skills
Qualifications:
- Should have managed a team Know the job well occupancy, maintenance issues, and staff performance.
- Ensure compliance with health and safety regulations and promote a safe work environment.
- Implement environmentally sustainable housekeeping practices such as waste reduction and energy conservation.
- Maintain effective communication with other departments (front desk, maintenance, management) to ensure seamless operations.