Supervisor

The Canteen Supervisor is responsible for managing daily canteen operations, supervising staff, ensuring food quality and hygiene standards, controlling inventory, and providing efficient service to customers.

Key Responsibilities

• Supervise and coordinate daily canteen operations and activities.
• Manage and assign duties to cooks, kitchen assistants, and service staff.
• Ensure food preparation, serving, and presentation meet quality standards.
• Monitor food hygiene, cleanliness, and sanitation practices.
• Ensure compliance with food safety regulations and HACCP procedures.
• Check food quality, temperature, taste, and portion control before service.
• Monitor customer service standards and handle customer feedback or complaints.
• Maintain proper stock levels and coordinate food and supply ordering.
• Receive, inspect, and store food deliveries according to safety standards.
• Control food costs and reduce waste through effective planning.
• Prepare duty schedules and manage staff attendance.
• Train new employees on canteen procedures, hygiene, and safety requirements.
• Ensure kitchen, dining area, and equipment are clean and well maintained.
• Monitor equipment condition and report repair or maintenance needs.
• Maintain accurate records of inventory, sales, wastage, and daily operations.
• Ensure compliance with company policies, workplace safety rules, and health regulations.
• Coordinate with management regarding operational issues and improvements.

Qualifications

• Previous experience in canteen, catering, restaurant, or food service supervision.
• Knowledge of food safety, hygiene standards, and kitchen operations.
• Ability to supervise and motivate a team.
• Good communication and organizational skills.
• Ability to manage multiple tasks in a busy environment.
• Basic knowledge of inventory control and cost management.

Key Skills

• Staff supervision and leadership
• Food safety and hygiene management
• Customer service
• Inventory and stock control
• Team coordination
• Problem-solving
• Time management
• Communication skills
• Quality control
• Canteen operations management