Supervisor Field Service - Projects

Manager - Field Service (Projects)Experience

• 10-12 years of experience in HVAC piping design, chilled water systems, plumbing, fire line systems, and HVAC controls
• Strong experience in managing large-scale data centre cooling projects and multidisciplinary teams

Job Summary

• Lead end-to-end delivery, strategy, and execution of liquid cooling projects for data centres, ensuring quality, cost, timeline, and customer satisfaction

Key ResponsibilitiesProject Delivery & Leadership

• Lead multiple liquid cooling projects from concept to commissioning across locations
• Drive project planning, resource allocation, and execution strategy
• Manage cross-functional teams (Mechanical, Electrical, Manufacturing, Vendors)
• Ensure adherence to timelines, budgets, and contractual deliverables
• Interface with customers for technical discussions, escalations, and project updates

Design & Technical Governance

• Provide technical leadership in design of chilled water piping systems, including sizing, layout, and material selection
• Review and approve engineering designs, calculations, and drawings
• Ensure compliance with industry standards (ASHRAE, ASME) and best practices
• Drive design optimization for performance, cost, and efficiency

Testing, Quality & Compliance

• Define validation strategy and oversee system performance testing
• Ensure quality control, safety compliance, and audit readiness
• Drive continuous improvement through performance analysis and lessons learned

Service & Operations Management

• Oversee preventive maintenance, troubleshooting, and field issue resolution across projects
• Ensure SLA adherence and effective escalation management
• Drive implementation of service bulletins and reliability improvements
• Monitor system performance and operational efficiency

Team Management & Development

• Lead, mentor, and develop engineering teams across projects
• Drive capability building, training, and performance management
• Ensure effective coordination between site, design, and support teams

Business & Stakeholder Management

• Support business growth through client engagement and project delivery excellence
• Manage vendor coordination, cost control, and commercial alignment
• Ensure customer satisfaction and long-term relationship management

Preferred Criteria

• Bachelor's/Master's Degree in Mechanical or Thermal Engineering
• Strong knowledge of piping codes and standards (ASHRAE, ASME)
• Expertise in tools: AutoCAD, Revit, CAESAR II, BIM platforms
• Experience in data centre cooling / liquid cooling systems (CDU/XDU preferred)
• Strong leadership, decision-making, and stakeholder management skills
• Proven track record in managing large-scale project delivery