Job Description

About the Company

Position: Administrator Location: Pune Company: Infotek Software & Systems Pvt. Ltd. (i-TEK RFID)

About i-TEK Infotek Software & Systems Pvt. Ltd. (i-TEK RFID) is a leading RFID Solutions and System Integration company serving diverse industries including Manufacturing, Logistics, Retail, Transportation, Oil & Gas, Energy, Utilities, and many more. With over 4,000 reputed brands served across multiple business verticals, i-TEK specializes in providing innovative technology-driven solutions that improve business processes through identification, authentication, and automation.

About the Role

Job Summary We are seeking a proactive and service-oriented Administrator with prior experience in the Hotel, Hospitality or Guest Relations industry. The ideal candidate will be responsible for managing day-to-day administrative operations, guest house management, vendor coordination, facility upkeep, housekeeping supervision, travel and accommodation arrangements, and employee support services. This role requires a professional who can bring hospitality standards into a corporate environment, ensuring a seamless experience for employees, visitors, senior management, and external guests.

Experience- 2-7 years

Responsibilities

Facility & Office Administration

Ensure smooth day-to-day administration of office premises and related facilities.
Monitor housekeeping, office maintenance, and overall workplace hygiene standards.
Coordinate repair and maintenance activities with internal teams and external vendors.
Ensure office infrastructure, meeting rooms, pantry areas, and common spaces are maintained to high standards.

Guest House & Hospitality Management

Manage company's office & guest houses, ensuring cleanliness, readiness, and exceptional hospitality standards.
Coordinate accommodation arrangements for visitors, consultants, and employees.
Monitor guest satisfaction and resolve concerns promptly.
Oversee housekeeping schedules and service quality at guest house facilities.

Vendor Management

Coordinate with housekeeping, maintenance, travel, security, catering, and facility vendors.
Obtain quotations, compare costs, and support procurement processes.
Monitor vendor performance and ensure service-level compliance.
Build strong vendor relationships to ensure cost-effective service delivery.

Travel & Accommodation Coordination

Manage hotel bookings, transportation arrangements, and travel logistics for employees and visitors.
Coordinate airport pickups, local transportation, and stay arrangements as required.
Ensure a smooth guest experience from arrival to departure.

Housekeeping & Employee Support Services

Supervise housekeeping staff and ensure workplace cleanliness standards are maintained.
Manage pantry operations and employee support services.
Coordinate office supplies, stationery, and consumable inventory.

Event & Meeting Coordination

Assist in organizing internal meetings, leadership visits, employee engagement activities, and corporate events.
Coordinate venue arrangements, catering, accommodation, transportation, and event logistics.
Ensure successful execution of events with a hospitality-focused approach.

Asset & Inventory Management

Maintain records of office assets, furniture, and equipment.
Monitor inventory levels and coordinate replenishment of office supplies.
Support asset tracking and documentation activities.

Security & Compliance

Coordinate with security personnel to ensure employee and visitor safety.
Maintain visitor management processes and office access controls.
Ensure compliance with company policies and administrative procedures.

Administrative Support

Support management with scheduling, documentation, record maintenance, and coordination activities.
Handle routine administrative tasks and ensure timely closure of requests.
Maintain MIS reports related to administration, facilities, and vendor management.

Required Skills

3-7 years of experience in Administration, Hospitality, Hotel Operations, Front Office, Guest Relations, Facilities, or Corporate Administration.
Prior experience with reputed hotels, hospitality chains, serviced apartments, guest house operations, or corporate administration teams will be preferred.
Strong understanding of hospitality standards, guest handling, and service excellence.
Experience in vendor coordination, facility management, and housekeeping supervision.
Good negotiation and stakeholder management skills.
Excellent communication and interpersonal abilities.
Proficiency in MS Excel, Word, PowerPoint, and administrative reporting.
Ability to multitask and work in a fast-paced environment.

Preferred Industry