Summit Production Support Engineer

About Us

Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Title: Summit Production Support Engineer

Key Responsibilities:

• Provide L1 Production Support for Summit (IMD).

• Monitor overnight batch jobs and start/end-of-day processes.

• Identify, analyze, troubleshoot, and escalate production incidents.

• Execute batch jobs, UNIX shell scripts, SQL scripts, and Oracle stored procedures.

• Perform code/build promotions, patch installations, and license installations.

• Schedule and maintain CRON jobs.

• Start/stop Orbix, STP, and Bloomberg loader services.

• Re-run batch processes, staging loaders, risk metrics, and market data imports.

• Maintain support documentation, checklists, and knowledge base.

• Record incidents and support activities in JIRA/Remedy.

• Support production releases and routine housekeeping activities.

Skills Required: • Summit application production support experience.

• UNIX/Linux, Shell Scripting, SQL, Oracle.

• CRON scheduling.

• Batch monitoring and incident management.

• Production support and troubleshooting.

• JIRA/Remedy knowledge.