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Job Description
Role: Pre-Sales / Calling Intern
Type: Internship
Location: Bengaluru Office
About the Role
As a Pre-Sales / Calling Intern at Organization of Technology, you will play a vital role in driving the
admissions process by engaging with prospective students and their parents. You'll be responsible for lead
qualification, follow-ups, and ensuring that every interaction delivers a strong, positive impression of NST. This
role is ideal for individuals with strong communication skills, a people-first approach, and a desire to gain
hands-on experience in sales and admissions operations.
Key Responsibilities
Reach out to potential students via phone to provide detailed information about NST programs.
Conduct follow-up calls to nurture leads and ensure conversions through personalized guidance.
Qualify leads based on defined criteria and share insights with the counsellor or admissions team.
Maintain accurate and updated records of all communications and lead statuses in CRM tools.
Collaborate with the marketing and admissions teams to refine outreach and conversion strategies.
Address student queries professionally, ensuring clear communication and timely resolution.
Support in scripting FAQs, call templates, and communication workflows.
Track and report daily and weekly calling metrics.
Requirements
Currently pursuing or recently completed a Bachelor's degree in any discipline.
Excellent verbal and written communication skills in English and at least one local language.
Comfortable making a high volume of calls and managing follow-ups efficiently.
Proficient in Google Workspace, MS Excel, and familiar with CRM tools (preferred).
Strong organizational and time-management skills with attention to detail.
Skills & Attributes
Strong interpersonal and persuasion skills with empathy and patience.
Confident, proactive, and able to handle rejection gracefully.
Data-driven and detail-oriented in tracking and reporting performance.
Goal-oriented mindset with ownership of assigned leads and outcomes.
Fast learner with a positive attitude, adaptable to dynamic environments.
Team player with a professional and customer-first approach.
Benefits
Hands-on exposure to pre-sales, admissions, and customer engagement workflows.
Opportunity to work closely with admissions, marketing, and operations teams.
Learn CRM-based sales tracking and data-driven lead management.
Certificate of Internship Completion.
Internship Duration: Jun'26 to Aug'26 (Extension will be based on performance at completion of 3 months.)
Working days: 6 days a week (rotational shift based on roasters).
Stipend : 15K fixed (can provide an additional 5K variable over fixed if the candidate is good)
