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NxtWave Disruptive Technologies

Success Coach - Marathi - Work From Office - Hyderabad

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  • Posted 4 days ago
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Job Description

Key Responsibilities:

Student & Parent Engagement

  • Guide and support students in their learning journey through regular interactions.
  • Address student and parent queries, ensuring timely resolutions and follow-ups.
  • Maintain accurate records of interactions and progress in CRM systems.

Supporting Students & Daily Operations

  • Facilitate exams, campus activities, and admin tasks for smooth operations.
  • Act as a bridge between students and internal teams for effective communication.

Keeping Students Engaged & Supported

  • Encourage student participation in activities and celebrate achievements.
  • Identify students needing extra support and escalate as needed.

Ensuring Quality & Continuous Improvement

  • Manage student support tickets and ensure timely query resolution.
  • Track student engagement, collect feedback, and improve overall satisfaction.

Cross-Functional Collaboration

  • Assist in CRM management, data tracking, and process enhancements.
  • Work closely with internal teams to implement and test new initiatives.

What Were Looking For:

Must-Have Skills

  • Good Communication Skills:Native speaker ofMarathiand Proficiency inEnglish.
  • Public Speaking Skills:Ability to confidently address and engage a large audience.
  • Tech Proficiency:Basic proficiency in spreadsheets, AI tools, and digital platforms.

Additional Qualities

  • Experience:Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry.
  • Interpersonal Excellence:Positive attitude, emotional intelligence, and strong problem-solving skills.
  • Time Management & Adaptability:Ability to multitask, prioritize tasks, and handle dynamic learning environments.

Employment Type :Full Time , Direct Employment with6 months Probation

Date Posted: 11/06/2025

Job ID: 118008421

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