Study Abroad Counsellor

Company Description Study Master is a visa and immigration consulting firm with over two decades of experience supporting students, families, and investors in their plans to go abroad. Based in Sector 17, Chandigarh, the organization assists clients with study visas, visitor and tourist visas, permanent residency pathways, and investor visas for destinations including Australia, Canada, the UK, the USA, New Zealand, and Europe. Study Master also provides focused IELTS coaching to help clients meet language requirements. The team is known for its personalized, case-specific guidance, carefully reviewing each profile, identifying potential issues early, and keeping clients informed at every stage of the process. Applicants joining Study Master can expect to work in a professional environment committed to ethical advice and successful outcomes.
Role Description The Study Abroad Counsellor is a full-time, on-site role based in Karnal. The counsellor will guide prospective students through the entire study abroad process, including initial counseling sessions, understanding academic and career goals, and recommending suitable countries, institutions, and programs. Day-to-day responsibilities include reviewing student profiles, advising on eligibility and admission requirements, coordinating application documentation, and supporting visa filing in collaboration with internal teams. The role involves conducting follow-ups with leads, maintaining accurate records of interactions, and providing clear, timely updates to students and families. The counsellor will also participate in seminars or information sessions, build relationships with partner institutions, and uphold compliance with organizational policies and relevant immigration guidelines.
Qualifications

• Strong counseling and advisory skills, with the ability to understand student aspirations and provide tailored guidance.
• Excellent communication and interpersonal skills for interacting with students, families, and institutional partners.
• Organizational and documentation skills to manage applications, checklists, and case files accurately.
• Basic knowledge of study visa processes and international education systems (Australia, Canada, UK, USA, New Zealand, Europe) is highly beneficial.
• Comfort with using computers, CRM tools, and office productivity software to manage leads and maintain records.
• Ability to work in a target-driven environment while maintaining ethical and transparent counseling practices.
• Bachelor's degree in any discipline; specialization in education, management, or related fields is an advantage.
• Prior experience in overseas education consulting, immigration services, or student counseling is preferred.
• Proficiency in English and at least one regional language to support effective communication with diverse clients.