Study Abroad counsellor

Role Overview

As a Study Abroad Counsellor, you will handle the complete counselling process for students – from career guidance and university/course selection to applications, visa processing, and post-admission support. You will work closely with students and parents, ensuring they receive accurate information and a seamless study abroad experience.

Qualifications & Experience

• Bachelor's or Master's degree (any field).
• 1–3 years of experience in counseling, admissions, or study abroad services (mandatory).
• Knowledge of IELTS/TOEFL is required.
• Must have end-to-end knowledge of at least 2 countries (UK/USA/Australia/NZ/Germany/Dubai/Ireland).
  
  

Skills We're Looking For

• Strong verbal & written communication to interact with students, parents, and partners.
• Ability to guide students through the entire admission and visa process.
• University/course profiling, SOP/CV/LOR review, and application management.
• Organized, detail-oriented, and able to handle multiple deadlines.
• Good knowledge of CRM tools, MS Office, and digital communication.
• Proactive, empathetic, and solution-oriented approach.
• Team player with a target-driven mindset.
  
  

Key Responsibilities

• Convert qualified leads into student enrollments through effective counseling.
• Deliver counseling sessions and explain suitable university/course options.
• Guide students in preparing SOPs, CVs, LORs, and required documents.
• Manage application submissions, track progress, and resolve issues with universities.
• Advise students on scholarships, fee payments, and finalizing admissions.
• Provide complete visa counseling and documentation support.
• Promote value-added services (loans, forex, accommodation, insurance, flights).
• Maintain student data, follow-ups, and communication records in CRM.
• Attend education fairs, admission days, and student engagement events.
• Participate in training sessions and stay updated on country-specific knowledge.
  
  

Skills: documentation,study abroad,communication