Studio Operations Associate

Company Description

We're a design and branding studio raised on startup strategy and ops, now helping good people bring their ideas to life, beautifully. We work with founders, creators, and builders who treat design as a fundamental part of their business: D2C brands, digital platforms, solo artists, entrepreneurs. People making things happen. Find us in Mumbai or London.

Role Description

We're hiring our first Studio Operations Associate to join the team in Mumbai. The studio has grown to the point where the operational side needs its own owner. Setting projects up, keeping the cadence steady, running the studio admin and the basics of finance. Right now this work sits across the team and gets done in patches. It needs to sit with one person. You'll work alongside our Founder's Associate, picking up the systems they've built. After a few months you own the day to day on your own. The role requires proactive problem-solving and effective collaboration with our small team to meet operational and client needs.

What You'll Be Doing:

• Project ops: Setting up new projects: folders, trackers, kickoffs, timelines. Tracking deliverables and deadlines. Coordinating between the design team and clients to keep projects moving. Studio admin. Calendar, scheduling, vendor management, supplier payments, contract administration.
• People ops: Onboarding interns and contractors. Equipment, software, leave tracking.
• Finance ops: Monthly close with our accountant. GST submissions and routine compliance. Invoicing and accounts receivable.
• Automation: Spotting repetitive work and replacing it with something smarter. We use Claude as much as we can, and we want someone who actively looks for ways to save the team time.

About You

• Three to five years running operations or producing at a creative studio or design agency.
• You're organised. You write clearly. You're comfortable with numbers.
• You've used Notion, Slack, Figma, and a project management workflow well enough to set them up for other people. You enjoy automating routine work.
• You know what to escalate and what to handle yourself.
• You like working with good people (in two senses of the word: nice and competent).
• Helpful, not required: experience with a UK team across time zones; familiarity with the Adobe Creative Cloud.

NB. We are a remote-first studio working between Mumbai and London, but like to spend a handful of days a month together when we can.