Student Visa Counselor (Surat)

swec education & immigration services

Surat, India

1-3 Years

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Posted 6 months ago
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Job Description

Job Description Student Visa Counselor (Surat Branch)
Key Responsibilities:

Make outbound calls to warm and hot leads provided, answer queries regarding student visas, and convert leads into walk-ins.
Attend inbound/telephonic queries and convert them into walk-ins.
Follow up with leads generated by the marketing team and convert them into prospective students.
Identify students skills, interests, and career goals to provide personalized guidance.
Advise students and parents on study abroad options (USA, Australia, Dubai, and other countries) to help them make informed decisions.
Counsel students on course/program selection, study habits, career planning, and educational pathways overseas.
Provide accurate information on immigration and visa policies, procedures, and timelines.
Assist students in shortlisting universities/colleges and suitable programs.
Guide students in preparing SOPs, LORs, resumes, and other profile-building documents.
Follow up with students, handle queries, and manage the registration process.
Participate in business development and marketing initiatives to attract prospective students.
Maintain weekly/monthly reports on student conversions and target achievements.
Keep accurate records of all registered students, visa statuses, and communication logs.
Attend university training programs, workshops, and events to stay updated.
Travel to other locations for events, training, and sales support as required.
Hire, train, and mentor new team members, ensuring timely submissions and quality work.
Manage online presence: request reviews (Google, Facebook, website), update website content (courses, testimonials, news, events, visa updates), and handle live chat queries.
Achieve sales targets for the assigned countries.
Handle additional responsibilities as assigned by superiors to support organizational growth.