Student Visa Counsellor

Job Description

Key Responsibilities

• Provide end-to-end counseling to students aspiring to study in Australia.
• Evaluate student profiles and suggest suitable courses, universities, and pathways.
• Handle application submissions: admission forms, offer letters, COEs.
• Conduct GTE (Genuine Temporary Entrant) assessments and ensure compliance with visa rules.
• Guide students in preparing SOPs, financials, and supporting documents.
• Assist in lodging student visa applications (SC500) and maintaining accuracy in documentation.
• Stay updated with visa policies, immigration updates, and university requirements.
• Coordinate with universities, colleges, sub-agents, and internal departments.
• Handle student walk-ins, office consultations, and online inquiries professionally.
• Maintain CRM/records of applications, visa lodgements, and approvals.
• Ensure timely follow-ups with students and parents.
• Support in organizing education fairs, seminars, and social media activities.
• Report daily/weekly progress to the Manager/CEO.

Requirements

• Minimum 1 year experience in Australia student counseling & admissions.
• Strong understanding of Australian education system, GTE, and visa process.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in MS Office, CRM tools, and email communication.
• Organized, detail-oriented, and able to work under deadlines.
• Ability to build trusting relationships with students and parents.