Student Relation Manager

Company Description

Miles Education, driven by the mission to empower businesses and enable talent, designs transformative learning pathways to address critical workforce shortages. The company prepares professionals in sectors such as accounting, business, healthcare, and technology, making them future-ready. With a global team of over 700 professionals, a network of 70,000+ alumni, and collaborations with 600+ corporations, Miles Education is a powerhouse in talent development. Known for its significant growth, Miles Education is recognized as one of India's profitable edtech companies, boasting a CAGR of over 70% and projected revenues exceeding $45 million this fiscal year.

Role Description

This is a full-time, on-site role for a Student Relation Manager located in Ahmedabad. The Student Relation Manager will be responsible for managing student relationships, providing guidance, resolving issues, and ensuring a positive experience. They will assist in the enrollment process, coordinate with various departments, and support students throughout their educational journey. The role involves regular communication with students, maintaining records, and developing strategies to enhance student engagement and satisfaction.

Qualifications

• Strong communication and interpersonal skills
• Experience in student relationship management and customer service
• Ability to resolve issues and provide guidance effectively
• Organizational and record-keeping skills
• Proficiency in using CRM software and educational tools
• Problem-solving skills and the ability to develop engagement strategies
• Experience in the education sector is a plus
• Bachelor's degree in Education, Management, or related field