Student Delivery And Onboarding Executive
IIM SKILLS- Posted 12 hours ago
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Job Description
Job Title: Student Delivery & Onboarding Executive
Location: Mumbai
Salary: Up to 20,000/month
Experience: Fresher
Role Overview:
We are looking for a Student Delivery & Onboarding Executive to manage the student journey after enrollment and ensure a smooth learning experience.
Key Responsibilities:
* Manage student onboarding after course confirmation.
* Assign batches and provide LMS access, study material, and class details.
* Coordinate with students regarding classes, assignments, and assessments.
* Follow up on student participation, pending assignments, and academic requirements.
* Share regular course progress and completion updates.
* Coordinate with trainers and internal teams to resolve student queries.
* Maintain accurate student records and delivery reports.
* Ensure a positive and smooth student experience throughout the course.
Required Skills:
* Good communication and follow-up skills.
* Strong coordination and organizational abilities.
* Basic knowledge of LMS, CRM, Excel/Google Sheets, and WhatsApp.
* Prior experience in EdTech, student support, academic operations, or customer success is preferred.
