KEY RESPONSIBILITIES
A. Business Strategy & Planning
- Lead the annual and long-range strategic planning process aligned with the organization's vision and mission.
- Conduct macro-environmental analysis using PESTLE, Porter's Five Forces, SWOT/TOWS, and industry benchmarking.
- Develop go-to-market strategies, competitive positioning, and business growth roadmaps.
- Facilitate strategy workshops with senior leadership and translate objectives into actionable plans.
- Monitor strategic initiative execution and present insights through dashboards and leadership reports.
B. Performance Management System (KPI & KRA)
- Design, implement, and continuously improve the organization-wide Performance Management System.
- Define and cascade KPIs and KRAs across business units, departments, teams, and individual contributors.
- Establish performance review cycles (quarterly, bi-annual, annual) aligned with strategic milestones.
- Collaborate with HR to integrate PMS with appraisal, rewards, and talent development processes.
- Build PMS dashboards, scorecards, and reporting tools using Power BI, Tableau, or equivalent platforms.
- Drive a culture of accountability, data-driven decision-making, and continuous performance improvement.
C. Frameworks Application & Governance
- Apply and govern strategy and performance frameworks including:
- Balanced Scorecard (BSC) – Financial, Customer, Internal Process, and Learning perspectives
- OKR (Objectives & Key Results) – Company, departmental, and individual OKRs
- MBO (Management by Objectives) – Goal-setting and appraisal integration
- Hoshin Kanri (Policy Deployment) for strategy execution alignment
- Six Sigma / Lean / DMAIC for process excellence and performance gap closure
- Customize frameworks to organizational maturity levels and sector-specific requirements.
- Benchmark performance against industry standards, global best practices, and competitor data.
D. Stakeholder Reporting & Cross-functional Collaboration
- Prepare Board-level and CXO-level strategy decks, performance reports, and presentations.
- Align departmental OKRs/KPIs with enterprise-wide strategic objectives.
- Partner with Finance, HR, Operations, Sales, and Marketing for integrated performance planning.
- Present data-driven recommendations to senior leadership with clarity and confidence.
