Strategy, Innovation, & Governance - Vice President

You are a strategic thinker passionate about driving solutions within the Strategy, Innovation & Governance (POSIG) team. You have found the right opportunity to contribute to high-impact transformation initiatives.

As a Vice President, Operations Strategy & Transformation within our Payments Operations Strategy, Innovation & Governance team, you will spend each day defining, refining, and delivering strategic initiatives that support the firm's growth and transformation agenda.

Job Responsibilities

• Lead multiple concurrent transformation projects across Payments Operations, ensuring timely delivery and resolution of dependencies
• Manage and mentor project teams while fostering a culture of collaboration, analytical thinking, and results orientation
• Gather, synthesize, and analyze complex data, and convert insights into actionable recommendations for senior stakeholders
• Develop business cases and return-on-investment models to prioritize initiatives and optimize outcomes
• Create strategic presentations to communicate recommendations and support decision-making
• Influence the strategic agenda by acting as a data-driven advisor to senior leadership
• Partner with stakeholders across Operations, Technology, Product, and Analytics to drive alignment and execution
• Drive enterprise-wide initiatives focused on automation, process optimization, and operational excellence
• Solve ambiguous business challenges using structured problem-solving approaches

Required Qualifications, Capabilities, and Skills

• 8+ years of experience in program management, change management, strategy consulting, or large-scale transformation roles
• Demonstrate experience leading transformation initiatives involving technology, data analytics, or operational excellence
• Apply strong analytical and problem-solving skills to translate complex data into actionable insights
• Manage projects independently with a proactive and team-oriented mindset
• Structure solutions for complex and ambiguous problems within financial services
• Communicate effectively with strong verbal and written skills, including executive-level storytelling
• Use Microsoft Excel and PowerPoint proficiently for analysis and presentations
• Build strong stakeholder relationships and influence across all organizational levels
• Develop trusted advisor relationships with senior leaders
• Demonstrate intellectual curiosity and the ability to quickly build subject matter expertise
• Hold a Bachelor's degree in a relevant field

Preferred Qualifications, Capabilities, and Skills

• Experience in payments or financial services strategy or consulting
• Lead programs involving senior executive stakeholders
• Show a proven track record of cross-functional collaboration and stakeholder influence
• Hold an MBA or advanced degree in business, analytics, or a related field