Job Title: Strategic Accounts Manager - Staffing
Location: Bangalore (Work From Office)
Experience: 3-6 Years
About Costaff:
Costaff Global is a fast-growing staffing and workforce solutions partner, enabling organizations to build, scale, and manage high-performing teams across contingent and permanent hiring. Headquartered in Bangalore, we work with leading enterprises to deliver agile, SLA-driven talent solutions with speed, quality, and precision. Our approach combines AI-enabled sourcing, strong talent networks, and structured hiring frameworks to ensure predictable hiring outcomes. With deep expertise in both technology and non-technology staffing, we act as a strategic extension of our clientsdriving workforce efficiency, compliance, and business growth. At Costaff, we foster a high-performance culture built on ownership, accountability, and continuous improvement- empowering our teams to deliver measurable impact and grow alongside the business.
About the Role:
We are looking for a dynamic and results-driven Account Manager to manage and grow client accounts across contingent and permanent staffing services (IT/Non-IT). This role requires strong stakeholder management, revenue ownership, and the ability to drive hiring outcomes by working closely with both clients and internal Talent Acquisition teams.
Key Responsibilities
- Manage end-to-end client relationships as the primary point of contact for staffing engagements
- Drive revenue growth through account mining, demand generation, and opportunity conversion
- Partner with Talent Acquisition teams to ensure timely, quality-driven candidate delivery
- Understand client hiring needs and translate them into actionable recruitment strategies
- Track and manage the hiring pipeline (submissions, interviews, offers, onboarding) to ensure closures
- Conduct regular client reviews and maintain high levels of stakeholder engagement and satisfaction
- Ensure adherence to SLAs, process compliance, and accurate reporting through internal systems
- Proactively address challenges, drive escalations to closure, and ensure seamless delivery
Key Skills & Competencies
- Strong client and stakeholder management skills
- Proven ability in revenue generation and account growth
- Good understanding of contingent and permanent staffing lifecycle
- High ownership mindset with a results-driven approach
- Strong coordination and collaboration skills with internal teams
- Ability to work in a fast-paced, target-driven environment
Eligibility Criteria
- 3-6 years of experience in staffing (contingent and/or permanent hiring)
- Experience in managing client accounts and delivering against hiring/revenue targets
- Familiarity with recruitment tools/ATS and reporting mechanisms
- Hands on experience in Microsoft Excel, reporting/metrics & dashboard.
- Bachelor's degree
Success Metrics
- Revenue achievement and account growth
- Fill rate and time-to-fill
- Submission-to-interview and interview-to-offer conversion ratios
- Client satisfaction and retention
What We Are Looking For
- Individuals with high energy, urgency, and accountability
- Strong execution focuses with the ability to work with aggression, agility, and ownership
- Proactive solution-oriented mindset with excellent communication skills
Why Join Us
- Opportunity to work with leading enterprise clients
- High-growth, performance-driven environment
- Strong career progression and learning opportunities
- If you find this opportunity exiting, Let's talk!! Please share your resume to [Confidential Information].
