Strategic Account Manager (Sales)

• Manage our key accounts portfolio
• Achieve assigned strategic account objectives
• Establish strong, long-term client relationships
• Suggest solutions and innovative ideas to meet client needs
• Cultivate and sustain robust relationships with key clients, acting as their primary point of contact for all inquiries, concerns, and escalations.
• Act as the liaison between key customers and internal teams
• Identify and approach new potential strategic customers
• Monitor sales performance metrics
• Prepare monthly, quarterly and annual reports and forecasts

Requirements and skills:

• Proven work experience as a Strategic account manager or Key account manager
• Solid sales experience in B2B or B2C environment
• Hands on experience with CRM software and Account management systems
• Understanding of sales performance metrics
• Knowledge of the industry trends, market dynamics, and best practices in account management.
• An ability to address customer requests in a timely manner
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships
• Strong negotiation skills with a problem-solving attitude
• Availability to travel as needed
• BSc degree in Sales, Business Administration or relevant field