Strategic Account Manager

As a Account Management Associate, you will be owning relationships with our most Strategic partners and driving them to improve their customer experience and Amazon strategy. Responsibilities include expanding our product selection, improving product availability, building and maintaining strong relationships with key partners (both internally and externally), category analytics and driving overall improvements to the Amazon store.

Key job responsibilities

• Manage a portfolio of sellers who are top performers on the marketplace.
• Manage and grow the seller's business through relevant business insights. Build and execute seller level growth plans that cover key business opportunities for the seller and Marketplace.
• Manage the seller relationship by championing the seller's needs on the marketplace.
• Build strong communication channels with the seller, set proper expectations, provide clear status communications, and manage towards a growth plan.
• Guide sellers on the best practices of Business operations to result in a great consumer experience.
• Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller's current business and future opportunities. Publish recommendations and action plans based on data.
• Partner with various internal stakeholders to unblock seller needs or fast track processes.
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Basic Qualifications

• Bachelor's degree
• Experience analyzing data and best practices to assess performance drivers
• Excellent written and verbal communication skills to convey key insights from complex analysis in business terms to both internal and external parties
• Ability to work in fast-paced environment and deal with ambiguity
• Willingness to travel as per requirement to meet sellers and drive business objectives
• Basic knowledge of SQL and Excel

Preferred Qualifications

• 2+ years of sales experience
• Knowledge of VBA

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.