Strada Pay - Team Lead CoE

Join us on a journey of endless possibilities

At Strada, possibility isn't just a promise – it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you'll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

To learn more about us, visit stradaglobal.com

Job Summary

We are seeking talented, tech‑savvy Team Leads to lead our Center of Excellence (COE) in Hyderabad, responsible for configuring and setting up Strada Pay payroll solution for our countries and clients.

Based in Strada Global Hyderabad office, the Team Lead – COE will lead, coach, and develop a high‑performing team that delivers complex payroll reports, calculation rules, and country‑ and client‑specific configurations. This role plays a critical part in ensuring high‑quality, scalable payroll solutions across our global footprint.

These roles are designed to support our global operating model. These positions will operate in shifts, with coverage aligned to APJ, EMEA, and Americas time zones, ensuring effective collaboration and support for stakeholders across regions.

This is a high‑impact role focused on capability building, structured learning, and delivery excellence to support the continued scaling of Strada Pay's global payroll engine. You will shape the team culture, establish strong technical foundations, and guide the professional growth of each team member, while maintaining clear accountability for team delivery and outcomes in partnership with business stakeholders.

At Strada, we live our core values of Anticipate, Own, Challenge, Empower, and Care, and this role is central to bringing those values to life within the COE.

Key Responsibilities

• Team Leadership & Capability Development
• Build and lead a team, providing hands-on coaching, daily guidance, and continuous feedback.
• Execute a structured onboarding and upskilling program (8–12 weeks) covering payroll fundamentals, Strada Pay configuration, reporting logic, testing, and quality practices.
• Conduct regular skills assessments, track progress, and define clear development milestones for each analyst.
• Create a safe and supportive environment where people feel encouraged to ask questions, learn, and experiment
• Provide day-to-day directions, coaching, and mentoring
• Set clear performance expectations, ensuring accountability for quality, accuracy, efficiency, and delivery timelines.
• Build a culture of innovation, curiosity, collaboration, and continuous improvement.
• Technical Direction & COE Execution
• Guide the team in delivering high-quality, well-tested configuration rules, reports, and country/client logic.
• Break down complex tasks into manageable components suited for early-career contributors.
• Review, validate, and sign off on all team outputs before handover to Product, Implementation, or QA teams.
• Establish strong coding/configuration standards, naming conventions, documentation norms, and review checklists.
• Ensure rigorous documentation, version control, configuration libraries, and reusable assets.
• Operational Excellence & Delivery Governance
• Develop lightweight, repeatable processes that help graduates work efficiently and accurately.
• Ensure the team meets delivery timelines while maintaining high quality and compliance.
• Implement quality gates including peer reviews, leader reviews, unit tests, and regression checks.
• Own issue triage, RCA (root cause analysis), and continuous-learning loops for recurring problems.
• Maintain consistency of global payroll design while allowing for local statutory variations.
• Cross-Functional Alignment & Collaboration
• Act as the primary connection point between COE and global teams (Product, Engineering, Implementation, Country Champions).
• Plan capacity, prioritize work, and allocate resources across competing client and platform demands.
• Escalate risks early and provide transparent status updates to global stakeholders.
• Foster a one global team culture despite geographical distribution.
• Culture, Values & Team Growth
• Model the Strada values in all interactions:
• Anticipate: Teach graduates to foresee common pitfalls and validate early.
• Own: Instill accountability and pride in quality, detail, and compliance.
• Challenge: Encourage healthy questioning and improvement suggestions.
• Empower: Create opportunities for graduates to lead tasks, document solutions, and present improvements.
• Care: Ensure individual well‑being, fair workload distribution, and support through challenges.
• Promote a culture grounded in curiosity, precision, fairness, and empathy.
  

Required

Qualifications & Experience

• 4+ years of experience in global payroll, HR tech, SaaS configuration, or similar fields.
• 2+ years of experience managing, mentoring, or training talent (graduates or early‑career).
• Strong understanding of payroll calculation rules, statutory logic, and reporting structures.
• Advanced Excel skills, including formulas, functions, and data handling
• Proven ability to simplify complex technical topics and teach them effectively.
• Excellent communication, coaching, and people development skills.
• Experience coordinating work across global teams, time zones, and stakeholders.
• Role will require working European or American Shift
  
  

Preferred

• Prior experience building a team in a shared‑services center.
• Experience with Payroll be this Strada IP or Workday, SAP, Oracle, or similar enterprise platforms.
• Familiarity with structured learning design, L&D programs, or training curricula.
• Background in quality frameworks, automation tools, or analytics is a plus.
  
  

At Strada, Our Values Guide Everything We Do

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.
  
  

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You'll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.