Store Manager - Kalburgi

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalate complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.
  
  

Requirements

• Bachelor's Degree
  
  

Total 5+ years of retail experience in the fashion industry, min

2 years of experience as a store manager or assistant store

manager handled a team of 5+ people.

• Expert in Microsoft office.
• Demonstrated success in achieving sales targets and
  
  

exceeding customer expectations.

• Exceptional customer service orientation with a strong focus
  
  

on customer satisfaction.

• Ability to effectively manage multiple priorities and ensure
  
  

smooth and efficient store operations.

• Strong team leadership skills to lead and inspire a team.
• Excellent communication and interpersonal skills for effective
  
  

team interaction and conflict resolution.

• Strong analytical and problem-solving skills to analyze data,
  
  

identify trends, and make informed decisions.

• Proficiency in store operations, including visual merchandising,
  
  

stock management.

• Understanding of inventory management and loss prevention.
  
  

Benefits

ESI

PF

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