Inventory and stock management to prevent stock-outs or excess Inventory
KPI reporting as per guidelines and on-time
Strategic Roll Outs
Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory)
Manage closure of current store during refit & conversion
Profitability
To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & upsell
To ensure required MIS & tracking at CRO levels
Manage Store expenses are as per plan
Provide suggestions /feedback to improve store productivity
People Development / Team Management
To ensure daily roistering & briefing to outsourced store staff
Ensure that attrition issues (planned & unplanned) are escalated for timely resolution
Ensure motivation & development of outsourced store staff
Customer Experience
Ensure adherence to CE guidelines
Manage staff allocation based on demand at point in time